Category Delivering learning & training

Building the bridge between competence and capability

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Ben Satchwell explains how organisations can integrate competency and capability frameworks, avoiding duplication by clarifying where each operates. Ben shows just why levels mean different things, position skills taxonomies are the connecting layer for digital interoperability, and outlines practical ways…

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The five habits of world-class learners

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Most people mistake activity for learning, yet those who do it well, treat it as daily discipline. Charlie Curson shares five habits that accelerate growth: curiosity, embracing productive discomfort, reflecting before reacting, learning from diverse voices, and acting fast to…

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Why competency frameworks hit a ceiling for development

Competence Concept: Developing Skills and Expertise for Professional Growth.

Ben Satchwell explains why competency frameworks can support development only within the boundaries of current role performance, because they were built for assurance and consistency. Ben contrasts this with capability frameworks, designed for future readiness, and argue the strongest approach…

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Stop calling everything a skill

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Ben Satchwell argues that muddled language is undermining people frameworks, HR systems and L&D credibility, especially as skills data becomes machine-readable. Ben clarifies the building blocks from knowledge to behaviour, explains why competencies evidence individual performance while capabilities describe systemic…

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Starving for questions in the age of instant answers

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Gargi Bhatt explores why disciplined questioning is making a comeback as work gets more complex and AI makes quick answers effortless. Drawing on Socratic dialogues, coaching and action learning, she shows how inquiry strengthens critical thinking, surfaces assumptions and builds…

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How one council made training measurable, strategic and value-led

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Martin Furminger explains how a UK council adapted the Systems Approach to Training to build a structured, flexible learning system aligned to its People and Culture Plan. He shares how analysis, design, development, implementation and evaluation create measurable impact, improve…

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Learning sticks when it’s shared: Why human learning communities more vital than ever

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Samantha Hall shows that workplace learning transforms when people feel connected to others. She explores how communities spark joy, build psychological safety and accountability, surface tacit knowledge, strengthen culture and resilience, and keep development alive long after formal sessions, especially…

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Is your organisation truly data-driven – or just investing in tech?

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Drawing on award-winning examples from healthcare, justice, media and policing, Jake O’Gorman argues that data-driven transformation depends on people, not platforms. He writes about why leaders must prioritise data quality, skills and ethical governance and shares stories that start with…

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Designing learning for a world that does not sit still

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Steve George explores why L&D struggles when work shifts faster than programmes can adapt. He highlights cognitive agility and unlearning as essential performance enablers, offering practical design ideas including messy scenarios, changing case studies, and shorter learning cycles. All to…

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Practice makes profitable: How immersive AI roleplay drives productivity, ROI and lasting skill transfer

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Most training fails because learners do not practise enough to turn insight into habit. Doug Stephen explains how immersive, AI-mediated roleplay enables realistic, psychologically safe repetition with immediate feedback, spaced over time and tied to business metrics. The result is…

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