Category For new to L&D

How to turn conversations about stress into meaningful interventions in the workplace 

I need you to listen to me very carefully now!

Stress is everywhere, particularly in today’s working environment. And when someone finally speaks up, what a manager says next can change everything. Joseph Conway explains why giving managers the tools and confidence to handle tough conversations isn’t a nice-to-have. It’s…

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Behind the scenes of planning a new learning event: Last update before the fun!

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With just a couple of weeks to go, Kirsty Lewis shares the emotional highs, financial lows and last-minute wins as SOFest edges closer. From surprise sponsors to sparkly outfit dilemmas, here’s a raw and real behind-the-scenes glimpse at the planning,…

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Training is the new branding: how development drives employer reputation

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Training isn’t just a nice perk – it’s a strategic pillar of employer branding. From onboarding to leadership, development shapes perception, performance, and staff retention. This article from Lucas Marshall and Jason Braun explores how outcome-based learning and smart design…

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Unlocking frontline performance: The next evolution in enterprise learning

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The hidden majority that is underserved by traditional L&D efforts are the frontline workers that power most industries. This partner article explores how compliance training, mobile learning, and early development can evolve from tick-box exercises into performance drivers that unlock…

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Coaching at a crossroads – how AI is transforming the support we give at work

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With demand for personalised coaching soaring and the growing need in our changing world, human capacity is being stretched thin. Laurel McKenzie explores how AI can support – not replace – human coaches, helping organisations scale development efforts ethically while…

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Attention is earned, not given – what L&D needs to learn from marketing

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Marketers know how to grab attention and inspire action in people — so why isn’t L&D learning from their approaches and methods? In this smart crossover, Ricci Masero shares how marketing’s best strategies, approaches tactics can supercharge learning engagement, from…

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How to handle difficult conversations without losing learner trust

We need to talk concept. Difficult conversation and Workplace Communication

Training and coaching can surface emotions, resistance, and of course, personal baggage. But with curiosity, empathy, and assertiveness, learning professionals can turn tension into transformation—and build deeper trust with their clients. Cliff Lansley explores three types of empathy and advises…

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Using behavioural science to maximise the impact of L&D programs

Book Behavioral Science and head shape with puzzles.

If some of your department’s training misses the mark for people, perhaps behavioural science can change that trend. Ravinder Tulsiani explores how L&D teams can boost engagement in sessions, the motivation to learn and retention to increase performance, by designing…

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How to stretch your budget to achieve high-impact L&D

Business budget cut. Inflation economics, recession, crisis, budgeting and management.

Tight budgets don’t have to mean low impact. Steve Macaulay shares smart, strategic ways to do more with less in your L&D department, so you can look at boosting learning, increasing performance, and sparking innovation – without breaking the bank.…

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We should all be training our teams in the use of AI – the why and the how

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With US public institutions stepping up AI training, it’s time for businesses to ask: why aren’t we doing the same? This piece by Grant Polachek explores why interest in AI is high but usage is low — and what leaders…

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