Training and coaching can surface emotions, resistance, and of course, personal baggage. But with curiosity, empathy, and assertiveness, learning professionals can turn tension into transformation—and build deeper trust with their clients. Cliff Lansley explores three types of empathy and advises…
If some of your department’s training misses the mark for people, perhaps behavioural science can change that trend. Ravinder Tulsiani explores how L&D teams can boost engagement in sessions, the motivation to learn and retention to increase performance, by designing…
Tight budgets don’t have to mean low impact. Steve Macaulay shares smart, strategic ways to do more with less in your L&D department, so you can look at boosting learning, increasing performance, and sparking innovation – without breaking the bank.…
With US public institutions stepping up AI training, it’s time for businesses to ask: why aren’t we doing the same? This piece by Grant Polachek explores why interest in AI is high but usage is low — and what leaders…
Should you keep training internal to the organisation or bring in the experts for an objective approach? Mia Barnes weighs up the practical, cultural and financial trade-offs that shape effective learning strategies – and why there’s no one-size-fits-all answer when…
As businesses tighten belts and talent gaps widen, L&D really has a chance to shine—not with attendance stats, but by proving real impact. Aisling MacNamara calls for a smarter, outcomes-led approach that aligns learning with organisation strategy, speaks the language…
Workplace rows? They don’t have to end in tears (or tribunals). With the right nudge from learning and development, leaders can turn tension into teamwork. Carole Gaskell shares actionable insights to help your organisation swap awkward silences for honest chats,…
Just started on your L&D career but worried the robots are coming for your job? Relax! You don’t need to outsmart the tech, just out-human it. Paula Fryer reveals how to future-proof your career with a few smart shifts, some…
As tech reshapes the world of work, Adeolu Adewumi-Zer explores how female leaders can thrive 🚀 if L&D professionals act now. 💡From digital literacy to AI ethics, the right programmes will unlock a powerful future where women lead innovation, shape…
In this episode, we explore the subtle (and not-so-subtle) differences between teaching, training, and facilitation—and why they matter more than you might think. From accidental facilitators to seasoned pros, our guests share honest reflections, practical approaches, and cautionary tales about…
