Category Coaching & mentoring

Struggling with trust at work? Blame ‘attachment theory’

Avoidant vs Anxious  - Traffic sign with two options - difference and comparison between attachment styles. Love relationship and dynamics between partners. Toxic and unhealthy romantic partnership.

Anxious, avoidant or secure? Our early attachments shape how we connect and communicate at work – but coaching helps rebuild trust and foster healthier workplace relationships, writes John Perry  Attachment theory, a concept introduced by British psychologist John Bowlby, provides…

Read MoreStruggling with trust at work? Blame ‘attachment theory’

Scaling skill adoption with AI and a human-centric approach 

Explain, agent or black woman on computer in call center for consulting, questions or loan advice. Solution, advisor or African virtual assistant talking for telemarketing info or sales communication

Take a phased approach and keep people at the heart of strategy, advises James Swift Leyton, like many businesses, prioritises client retention as a crucial driver of sustainable growth. Recognising that their consultants’ skills directly impacted client relationships and retention…

Read MoreScaling skill adoption with AI and a human-centric approach 

Case study: How ‘Time in Other People’s Shoes’ transformed collaboration

Three wooden blocks with head icons on the left, three on the right with head icons showing them not full, and between them cogs showing communication or learning.

Building understanding and connection between differing teams can be a challenge, but this approach made an impact To make sure it continues to puts people and customers at the heart of everything it does, Stiltz Homelifts created the innovative Time in…

Read MoreCase study: How ‘Time in Other People’s Shoes’ transformed collaboration

Shaping the future: How the UK’s AI action plan transforms learning and development

3D rendering artificial intelligence AI research of robot and cyborg development for future of people living. Digital data mining and machine learning technology design for computer brain.

The UK Government’s announcement to be an AI superpower will impact every L&D professional’s future Today to the UK government announced it’s AI Opportunities Action Plan, which has three key goals: These goals are interconnected and aim to position the…

Read MoreShaping the future: How the UK’s AI action plan transforms learning and development

7 people management tips for first-time managers

First Time Here? placard with bokeh background

If you are new to managing people, Mendy Slaton shares insights to improve your approach Some people are born to be managers, and others have management thrust upon them. In fact, a 2023 study by CMI found that a staggering…

Read More7 people management tips for first-time managers

Gen Z talent, productivity and potential unlocked with three keys 

University students multiethnic team studying together  on a new project in creative coworking classroom - University concept - Bright filter with focus on first woman on left

Coaching, skill development and a collaborative workplace culture helps Gen Z thrive and boost productivity – Katie Mahony explains  Generation Z face some unique pressures stepping into the workplace. According to a 2023 Gallup report, Gen Z workers show higher levels…

Read MoreGen Z talent, productivity and potential unlocked with three keys 

Top blogs of the year: From storytelling to leadership and emotional expression

Top 10 Concept Clipped Cards and Lights

These top 2024 blogs offer fresh insights and practical tips to inspire growth and innovation As we near the end of another transformative year, the L&D landscape continues to evolve, bringing fresh perspectives and innovative approaches to the forefront. To…

Read MoreTop blogs of the year: From storytelling to leadership and emotional expression

Top articles of the year: Exploring the leading conversations in L&D

Typewriter on a desk at Christmas with "top articles" on the paper. AI generated by Dall-E, prompted by Jo Cook

Discover compelling L&D insights from 2024 – agile leadership, AI’s impact, skill development, and more As the world of work continues to evolve at a breakneck pace, so too does the learning and development landscape. From navigating the complexities of…

Read MoreTop articles of the year: Exploring the leading conversations in L&D

A week in the life of: A trainee psychotherapist 

Psychologist taking notes during therapy session with her emotional female patient

Balancing work, studies and a placement isn’t easy, but Anita Guru is relishing the challenge Rewind to 2020 at the start of the pandemic: I could foresee significant challenges for mental health. The trauma people experienced wasn’t solely from contracting Covid, but…

Read MoreA week in the life of: A trainee psychotherapist 

The art of keeping in touch: Advice for managers and expectant parents on getting the communication balance right

Father working with his baby boy in home office with laptop. Work from home concept

Whether you are returning from parental leave or a manager, Beverlie Wilkinson has some advice As an executive coach who has worked with countless managers and returnees, I’ve seen firsthand the challenges that arise when team members embark on maternity…

Read MoreThe art of keeping in touch: Advice for managers and expectant parents on getting the communication balance right