Discover compelling L&D insights from 2024 – agile leadership, AI’s impact, skill development, and more As the world of work continues to evolve at a breakneck pace, so too does the learning and development landscape. From navigating the complexities of…
Using e-learning and your learning management system can increase standards in the food service industry – as explored by Tanya Galton Customer experience is the biggest selling point today: 7 out of 10 people, according to American Express, prefer to…
Steve Macaulay and Sarah Cook explore resilience through Kintsugi – and finding gold after a setback In everyday work situations, it is unrealistic to expect that everything goes to plan. More and more managers acknowledge the need to build the…
Now that information is so easily accessible, the rules of expertise at work have changed – Colin Smith is your guide As organisational psychologist and author Adam Grant aptly observes: “The hallmark of expertise is no longer how much you know.…
How L&D professionals can help businesses mitigate complex security risks through effective training and leadership – with insights from Richard Mackintosh and Sarah Keeling It is widely acknowledged that the world is more dangerous than at any time since 1945.…
Inclusive first aid training can break down barriers and build confidence, as Ricci Masero explains First aid training is important for keeping everyone safe at work, but something interesting came up when a good friend of mine went to a…
Daniel Parker outlines six factors to decide if a role suits in-house or remote work A business’s growth potential is typically closely aligned with its availability of resources. One of these critical resources is staffing, which can be made up…
Soft skills are essential for professional and social success – Professor Rao reveals their transformative power The importance of soft skills is increasingly recognised across global educational institutions, where they enhance employability, and within organisations, where they drive productivity and…
Phil Willcox from Emotion at Work reflects on the three choices he makes each week to balance his business needs, personal boundaries and emotions It sometimes feels like you’re constantly choosing between one thing or another. Both options are useful…
Data isn’t just numbers; it’s a mentor that helps set direction and drives better decisions – Mike Mair explains how to reap the benefits Effective leaders create outstanding teams; outstanding teams create the culture; and no business can be sustainably…
