Category Business and industry

The hybrid landslide: How leaders can empower today’s employees with flexibility

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Frank Weishaupt advises creating a culture of accountability and training managers to improve hybrid performance Over the past five years, companies have witnessed dramatic changes to the way we work. During the pandemic, many workers and businesses learned how to…

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Gen Z talent, productivity and potential unlocked with three keys 

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Coaching, skill development and a collaborative workplace culture helps Gen Z thrive and boost productivity – Katie Mahony explains  Generation Z face some unique pressures stepping into the workplace. According to a 2023 Gallup report, Gen Z workers show higher levels…

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Top blogs of the year: From storytelling to leadership and emotional expression

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These top 2024 blogs offer fresh insights and practical tips to inspire growth and innovation As we near the end of another transformative year, the L&D landscape continues to evolve, bringing fresh perspectives and innovative approaches to the forefront. To…

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Lessons from anthropology: A new lens to understand organisational culture 

Ethnographic Journey: Scene Depicting Anthropologists Engrossed in Research, Living Among the Studied Community

How the study of what makes us human can enable more meaningful behaviour at work – with insights from business psychologist, Lucy Cox  Grasping workplace behaviour is no easy task. While traditional approaches offer some insight, they often fall short…

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Top articles of the year: Exploring the leading conversations in L&D

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Discover compelling L&D insights from 2024 – agile leadership, AI’s impact, skill development, and more As the world of work continues to evolve at a breakneck pace, so too does the learning and development landscape. From navigating the complexities of…

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Serving up success by elevating restaurant & cafe standards through e-learning

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Using e-learning and your learning management system can increase standards in the food service industry – as explored by Tanya Galton Customer experience is the biggest selling point today: 7 out of 10 people, according to American Express, prefer to…

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The power of imperfection: Transforming challenges into opportunities for growth 

White porcelain bowl with kintsugi method in Female hands. Antique pottery restored with gold cracks. Traditional Japanese gold fixing method. Wabi sabi concept. Sunlights. Generative AI

Steve Macaulay and Sarah Cook explore resilience through Kintsugi – and finding gold after a setback In everyday work situations, it is unrealistic to expect that everything goes to plan. More and more managers acknowledge the need to build the…

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The future of expertise is synthesis in a world of abundant information 

Synthesis complex like a puzzle - pictured as word Synthesis on a puzzle pieces to show that Synthesis can be difficult and needs cooperating pieces that fit together, 3d illustration

Now that information is so easily accessible, the rules of expertise at work have changed – Colin Smith is your guide As organisational psychologist and author Adam Grant aptly observes: “The hallmark of expertise is no longer how much you know.…

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Keeping an organisation and people safe – the critical role of L&D  

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How L&D professionals can help businesses mitigate complex security risks through effective training and leadership – with insights from Richard Mackintosh and Sarah Keeling It is widely acknowledged that the world is more dangerous than at any time since 1945.…

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First aid training: Combatting men’s fear to ask important questions and act in emergency situations 

volunteer office man use hand pump on chest for first aid emergency CPR on heart attack woman unconscious, try to resuscitation patient woman at work

Inclusive first aid training can break down barriers and build confidence, as Ricci Masero explains  First aid training is important for keeping everyone safe at work, but something interesting came up when a good friend of mine went to a…

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