Category For senior L&D

Behind the scenes of planning a new learning event: Last update before the fun!

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With just a couple of weeks to go, Kirsty Lewis shares the emotional highs, financial lows and last-minute wins as SOFest edges closer. From surprise sponsors to sparkly outfit dilemmas, here’s a raw and real behind-the-scenes glimpse at the planning,…

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Unlocking frontline performance: The next evolution in enterprise learning

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The hidden majority that is underserved by traditional L&D efforts are the frontline workers that power most industries. This partner article explores how compliance training, mobile learning, and early development can evolve from tick-box exercises into performance drivers that unlock…

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Coaching at a crossroads – how AI is transforming the support we give at work

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With demand for personalised coaching soaring and the growing need in our changing world, human capacity is being stretched thin. Laurel McKenzie explores how AI can support – not replace – human coaches, helping organisations scale development efforts ethically while…

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How to handle difficult conversations without losing learner trust

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Training and coaching can surface emotions, resistance, and of course, personal baggage. But with curiosity, empathy, and assertiveness, learning professionals can turn tension into transformation—and build deeper trust with their clients. Cliff Lansley explores three types of empathy and advises…

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Influence or manipulation? Why mindful manoeuvring is a leadership skill no one’s teaching

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Influence happens—intentionally or not and it’s the engine of modern leadership. Caitlin Collins unpacks the line between guiding and manipulating at work, revealing why leaders need more than authority to truly move people. This is the leadership skill hiding in…

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L&Ds role in meeting expectations of early career professionals

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Emily Goldsack and Alanna Harrington explore how learning and development can be the deciding factor for early career talent. Their research reveals what young professionals expect from employers — from onboarding through to long-term growth — and how L&D can…

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Using behavioural science to maximise the impact of L&D programs

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If some of your department’s training misses the mark for people, perhaps behavioural science can change that trend. Ravinder Tulsiani explores how L&D teams can boost engagement in sessions, the motivation to learn and retention to increase performance, by designing…

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Could financial wellness be the workplace benefit your employees need?

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As rising costs bite for individuals, financial wellness is moving from a ‘nice to have’ to an absolute business essential. David Banaghan explores how forward-thinking organisations are tackling money stress at work and supporting their staff—boosting morale, retention and productivity…

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How to create a deaf-friendly workplace (it’s easier than you think)

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To mark Deaf Awareness Week (5 to 11 May), Anna Park reveals just how easy it is to create a deaf-friendly workplace. From clear communication tips to clever office layout tweaks, small steps can make a huge impact. Inclusion doesn’t have to…

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How to avoid a workplace at war: Transforming conflict into collaboration

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Workplace rows? They don’t have to end in tears (or tribunals). With the right nudge from learning and development, leaders can turn tension into teamwork. Carole Gaskell shares actionable insights to help your organisation swap awkward silences for honest chats,…

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