Category Education and skills

Serving up success by elevating restaurant & cafe standards through e-learning

Two restaurant workers using a touchscreen tablet together

Using e-learning and your learning management system can increase standards in the food service industry – as explored by Tanya Galton Customer experience is the biggest selling point today: 7 out of 10 people, according to American Express, prefer to…

Read MoreServing up success by elevating restaurant & cafe standards through e-learning

First aid training: Combatting men’s fear to ask important questions and act in emergency situations 

volunteer office man use hand pump on chest for first aid emergency CPR on heart attack woman unconscious, try to resuscitation patient woman at work

Inclusive first aid training can break down barriers and build confidence, as Ricci Masero explains  First aid training is important for keeping everyone safe at work, but something interesting came up when a good friend of mine went to a…

Read MoreFirst aid training: Combatting men’s fear to ask important questions and act in emergency situations 

Adapting to Change: Leadership, Neuroscience, and AI in Workplace Learning

World of Learning 2024 conference attendees

Explore key points from the World of Learning conference, including AI, neuroscience, leadership and inclusivity – all summarised by Editor Jo Cook At the World of Learning conference, industry leaders shared innovative ideas and practical approaches for transforming workplace learning.…

Read MoreAdapting to Change: Leadership, Neuroscience, and AI in Workplace Learning

Talking openly about suicide can help save lives

World suicide prevention day - Holding hands for helping and supporting depressed woman with yellow ribbon awareness and SUICIDE PREVENTION wooden word on black background. Mental health care concept.

On World Suicide Prevention Day find out how to support those struggling with mental health. Vicki Cockman shares her insight Suicide is still largely seen as a taboo topic and even the most progressive organisations can be hesitant about sharing…

Read MoreTalking openly about suicide can help save lives

Skills England – what to expect from the expected

Lifelong learning gives career advancement. A cause and effect relationship.,3d illustration

Lifelong learning, apprenticeships and partnerships between businesses, education establishments and government – can it all work? Mandy Gill explores the shifting skills landscape Just over a month in and the new Labour government has not delayed in progressing one of…

Read MoreSkills England – what to expect from the expected

Cambridge study on enhancing career progression and language skills

do you speak english? in a signboard

In an era where English language skills are essential for global business, Nisreen Ash from Cambridge University Press & Assessment reflects on new research which shows the positive impact of the online English test Linguaskill Developing business English skills in…

Read MoreCambridge study on enhancing career progression and language skills

Future human: cultivating resilience for the 21st century

Resilience sign with wooden cubes on background

The curve balls and challenges that life inevitably throws at us are often the most valuable lessons for building our inner strength and resilience. Building a resilience toolkit will help us to feel more empowered and cultivate self-efficacy and inner…

Read MoreFuture human: cultivating resilience for the 21st century

Why fraud prevention training should be on your L&D agenda

Fraud Alert Caution on a computer screen with a person sitting at an office desk.

As the UK grapples with a surge in fraud, exacerbated by the digital revolution and changing work environments, organisations are at a crossroads. Rachael Tiffen from fraud prevention service Cifas explores the far-reaching consequences of fraud, and highlights it’s not…

Read MoreWhy fraud prevention training should be on your L&D agenda

Navigating the evolving landscape of the L&D Job market: insights and trends for 2024

Jobs with blurred city lights

Exploring the job market for job seekers and those in hiring roles, four L&D experts share their experience and suggestions in this detailed feature As the year 2023 unfolded, the Learning and Development (L&D) job market underwent a profound transformation.…

Read MoreNavigating the evolving landscape of the L&D Job market: insights and trends for 2024