Category Delivering learning & training

Top blogs of the year: From storytelling to leadership and emotional expression

Top 10 Concept Clipped Cards and Lights

These top 2024 blogs offer fresh insights and practical tips to inspire growth and innovation As we near the end of another transformative year, the L&D landscape continues to evolve, bringing fresh perspectives and innovative approaches to the forefront. To…

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Top articles of the year: Exploring the leading conversations in L&D

Typewriter on a desk at Christmas with "top articles" on the paper. AI generated by Dall-E, prompted by Jo Cook

Discover compelling L&D insights from 2024 – agile leadership, AI’s impact, skill development, and more As the world of work continues to evolve at a breakneck pace, so too does the learning and development landscape. From navigating the complexities of…

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Serving up success by elevating restaurant & cafe standards through e-learning

Two restaurant workers using a touchscreen tablet together

Using e-learning and your learning management system can increase standards in the food service industry – as explored by Tanya Galton Customer experience is the biggest selling point today: 7 out of 10 people, according to American Express, prefer to…

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Facilitate and flourish: The beauty of being present

Brighton pier as the sun is setting, with Starlings in a Murmuration (c) Fiona McBride

Listen deeply, tune into the energy and let go – transformative facilitation tips from Fiona McBride I live in the UK near Brighton and, when I can, I make sure I get myself to the seafront. It’s a lovely place…

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The art of authentic presentations: Tips from stage to screen 

Pretty, young business woman giving a presentation

Do you dread public speaking? Transform nerves into confidence with strategies from actor Lorena Bernal Public speaking can be intimidating, especially if you feel unprepared. In my experience, the key to delivering a powerful presentation starts with preparation. But it’s…

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L&D marcomms: Adopting a marketer’s approach to email communications

envelope exploding with vibrant paint splatters creative email marketing concept

Email sent, information shared, job done – or is it? Hayley Maisey gives pause for thought ‘Send email comms re: new leadership training’ – yep, tick that box. OK, let’s back up and unpack the email just sent. No doubt it contains…

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The future of expertise is synthesis in a world of abundant information 

Synthesis complex like a puzzle - pictured as word Synthesis on a puzzle pieces to show that Synthesis can be difficult and needs cooperating pieces that fit together, 3d illustration

Now that information is so easily accessible, the rules of expertise at work have changed – Colin Smith is your guide As organisational psychologist and author Adam Grant aptly observes: “The hallmark of expertise is no longer how much you know.…

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The future of work: Why capabilities are the link between learning and performance

Capability complex like a puzzle - pictured as word Capability on a puzzle pieces to show that Capability can be difficult and needs cooperating pieces that fit together, 3d illustration

Got goals but no learning? Learning but no application? Ben Satchwell brings it all together An integrated approach to business is nothing new and it could be argued that the approach offers superior performance than when business units, systems and…

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First aid training: Combatting men’s fear to ask important questions and act in emergency situations 

volunteer office man use hand pump on chest for first aid emergency CPR on heart attack woman unconscious, try to resuscitation patient woman at work

Inclusive first aid training can break down barriers and build confidence, as Ricci Masero explains  First aid training is important for keeping everyone safe at work, but something interesting came up when a good friend of mine went to a…

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How to showcase the value of L&D to C-suite leaders 

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Savvy learning leaders align L&D with strategic business objectives to maximise its impact on organisations – Collin Poage explores how to effectively demonstrate L&D’s value to leadership  The role of L&D is changing. According to Gartner: “Learning and development functions…

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