Category Delivering learning & training

AI’s successful implementation goes beyond technology – soft skills are needed 

Photo realistic as Customer Service Trainer Enhancing Skills concept as A customer service trainer enhances the skills of customer service teams to ensure exceptional service and e

While AI drives innovation, soft skills are equally critical for ethical, compliant and successful implementation. Tommy Richardson explains the need for a balanced approach to AI training  Artificial intelligence is revolutionising the way businesses operate. It’s streamlining operations, improving customer…

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Closing the learning gap: Blended approaches for a skilled workforce

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Explore how blended learning – combining online and in-person training – can revolutionise your employee development programmes, with expert tips from Claire Raistrick As businesses navigate the complexities of the modern workplace, the need for effective employee training has never…

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From chaos to clarity: Mastering documentation for work processes

Inspiration strikes - A light bulb moment amidst the chaos of ideas

Discover key insights and techniques for effective, process documentation, with clear guidance from Jo Cook I saw a Facebook meme recently that went a bit like this: Me as a youth: Don’t tell me what to do! Me as an…

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Make learning count: Leveraging feedback loops for business success 

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Feedback loops help L&D leaders refine strategies, align learning with business goals and drive success, writes Houra Amin  In the rapidly evolving business landscape, the ability to adapt and continuously improve is critical for success. Central to this adaptability are…

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Slothing and surfing: The impact of sleep on employee training and learning new skills 

above top view photo of young relaxed student with closed eyes lying on a carpet and dreaming on the floor at home

Discover how quality sleep can turbocharge your learning and transform training results for your team, by Ricci Masero  During a recent trip to Costa Rica, I did my fair share of slothing around in hammocks. I also set my mind…

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From theory to practice: Boosting productivity with action learning 

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Align L&D with action learning to tackle current demands and gear up for future challenges, writes Helen Routledge  Increasing productivity within organisations requires more than just theoretical knowledge; it demands actionable and effective learning strategies. Action learning, a method where employees…

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Employees keener than ever to learn new skills 

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HR and L&D professionals are seeing a surge in employees eager to learn new skills. Becky Wallace examines how this trend is transforming talent development in the workplace  Employees have an increasing appetite to learn on the job and develop…

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Cambridge study on enhancing career progression and language skills

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In an era where English language skills are essential for global business, Nisreen Ash from Cambridge University Press & Assessment reflects on new research which shows the positive impact of the online English test Linguaskill Developing business English skills in…

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Facilitate and flourish: Embracing a new season 

Exploring Psyche's Depths of Shadow and Transformation

Explore the art of great facilitation, interspersed with connection, curiosity and creativity with Fiona McBride As we see seasons transition it prompts me to consider the potential for change and transformation within our learning and facilitation work. This could be…

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How to build an Olympic-level workplace with athlete-inspired training 

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Unlock peak performance with stretch assignments, diverse training methods and data-driven insights for your teams. Discover how with Rico Wyder When they parade along the River Seine for the opening ceremony of the Paris Olympic Games, the athletes taking part will…

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