Category Culture

Smarter skills for a messy world: Why middle managers are the real organisational stabilisers

Hard Skills vs. Soft Skills is shown on the conceptual business photo

Middle managers hold organisations together by translating strategy into everyday decisions, absorbing emotional tension and making meaning when work is messy. These capabilities are too often mislabelled as “soft skills”, leading to underinvestment and burnout. Gary Cookson argues that they…

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Culture reset case study: From attrition to high performance

Closeup man picks a wood cube of person icon at the high potential and high performance position of the chart

Growth can create internal “static”, especially in people-first industries where belonging is the product. By building psychological safety, practising radical candour, and shifting to human-centric leadership, teams move from transactional communication to collective responsibility. Fiona Wright outlines how this approach…

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Thinking in Systems – book review

Business concept.Text SYSTEMS THINKING writing on colored tangram on a yellow background.

In her book ‘Thinking in Systems’, Donella Meadows shows why well-meant training often fails when structures, interconnections and purpose stay intact. Drawing on stocks, flows and feedback loops, Houra Amin explores what learning leaders can diagnose before intervening, and how…

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The real secret to business success is your team

Senior business man doing presentation, planning and talking in a meeting, seminar or training workshop in a boardroom. Manager sharing ideas, teaching and coaching new employees during conference

A motivated team doesn’t happen by accident. It takes leaders who practise empathy, build trust, invite different perspectives, and spot when people need support to recharge. In this article, Dalip Jaggi explains how personalising relationships and investing in growth creates…

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The skills crisis is a funding crisis

People and money bag with coins on scales. Decent wages. Social payments. Workers deserve to be financially compensated for their time and skills. Investments. Hired force. Financial support.

Jeni Burckart argues the skills crisis is not motivation but money: workers expect massive skill shifts by 2030, yet many pay out of pocket or skip training entirely. She explains why ‘figure it out yourself’ fails, and how upfront employer-funded…

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What influence looks like for L&D in 2026

A keyboard with a piece of paper that says Leadership is not position

A new TJ video brings together expert contributor reflections on adaptability, business alignment and intentional boldness in L&D. Drawing on themes from the TJ Influence Report 2026, the discussion explores why learning leaders need to focus less on delivery detail…

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Boundaries, not burnout: Building a culture of leadership kindness that lasts

In a world where you can be anything be kind kindness rock on green moss

In this candid piece, Maureen O’Callaghan shows why kindness at work starts with self-kindness. From silencing the inner critic that shouldn’t be your coach, to setting boundaries and building support, she argues sustainable leadership means staying present and protecting capacity.…

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The TJ L&D Influence Report 2026

TJ L&D Influence Report 2026 front cover

After months exploring why L&D’s best evidence and intentions still stall, Editor Jo Cook shares a new report shaped by Training Journal’s 60th Anniversary Conference. It introduces the Readiness Enablers Index and highlights practical conditions like stakeholder access, data, experimentation…

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Compliance, sales, leadership: Where AI makes learning sense

Hands typing on a laptop with digital icons representing artificial intelligence, education, technology, and teamwork in a modern workspace environment Gluon.

AI is no longer a future-facing experiment for top L&D teams. In this article, RK Prasad explores how smart use of AI can shorten development cycles, tailor learning to different roles, and give employees rapid, in-work support. Done well, it…

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The trust gap between L&D and the business

Build trust in business concept. Building a structure of blocks as the word TRUST

When change feels stuck, the barrier is often low trust, not poor intent. Nathan Kracklauer shows how business acumen, understood as the logic behind strategy, helps managers align across functions. Position it in business language, resist the skills-only trap, and…

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