Most L&D teams collect data, but few translate it into the business language that decision-makers value. iSpring’s global survey reveals a “translation problem” holding many teams back. Tanya Galton shares insights into three L&D maturity clusters, along with practical steps…
Jo Cook shares the thinking behind the TJ 60th Anniversary Conference and why reflection and action planning are central to its design. Drawing on expert insights and her own experiences, Jo explains how making space for thought can transform a…
Artificial Intelligence is reshaping work at speed, but human wellbeing is struggling. TJ Conference speaker Tom Bryant explores how L&D can take the lead in building wellbeing as a skill, designing more human-centric workplaces and using AI with intention to…
As AI accelerates workplace transformation, from the everyday to the strategic, UK organisations face a dual challenge: closing persistent skills gaps and preserving human expertise. Jennie Marshall explores how a strategic, people-first approach to lifelong learning, ethical AI, and human-AI…
Customer service standards are steadily slipping, and it’s costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards service excellence, boosting loyalty, reducing inefficiencies, and embedding the mindset,…
Bullying in the workplace remains shockingly common, yet often overlooked. Dr. Britt Andreatta explains why psychological safety is essential for healthy, high-performing teams, and what leaders must do to create it. From team bonding to humility, the future of work…
Sue Stockdale explores why thinking time is so critical for effective leadership. When leaders slow down, clarity returns, influence grows, and energy builds. This insightful piece shares practical ways to reclaim space for reflection, helping leaders shift from reactive to…
Steve Macaulay and Sarah Cook explore how HR and L&D professionals can create high-performing teams using proven models, practical strategies, and the human skills that bring them to life. This guide blends research, emotional intelligence, and real-world tools to build…
In a world where training drives business strategy, measuring its impact is crucial. Dr. Ajit Kumar Kar outlines three practical approaches, ROI, ROTI and ROE, that help organisations justify investment, track outcomes and align learning with performance. Discover how to…
Burnout isn’t a flaw in individuals; it’s a warning light for broken systems. Mia Serra and Claudie Plen-McCormack argue that leadership and culture must evolve to prioritise inclusion, psychological safety and sustainable performance. Without structural change, well-being initiatives remain surface-level…
