Category For senior L&D

Say it better, hear it smarter – the new rules of workplace feedback 

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Feedback without the freakout: smarter ways to share and receive input, and overcome feedback anxiety by Becky Westwood  Feedback has become an essential part of the training and development process in organisations. Not only is it seen as crucial to the…

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Quiet quitting or quiet learning? How to reignite employee motivation through development

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If employees are checking out, it’s time to spark their ambition with new growth opportunities – Jessica Kriegel explains  In a bustling midsize marketing firm in London, Alex, a high-performing project manager, began declining new assignments. Colleagues whispered about “quiet…

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8 essential components of a successful DEI training programme

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Diversity, equity and inclusion isn’t a box to tick, it’s a gamechanger. Get it right with these eight insights for lasting impact, writes Eleanor Hecks Diversity, equity and inclusion (DEI) have become the top goals of many workplaces. Organisations recognise the…

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Struggling with trust at work? Blame ‘attachment theory’

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Anxious, avoidant or secure? Our early attachments shape how we connect and communicate at work – but coaching helps rebuild trust and foster healthier workplace relationships, writes John Perry  Attachment theory, a concept introduced by British psychologist John Bowlby, provides…

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Managers: Are you fuelling conflict in your team?

Business People Arguing In Meeting

Calling all fixers, ostriches and bureaucrats, it’s time to try the owl approach to management – Anna Shields explains  A recent CIPD study found that managers could inadvertently be fuelling tensions in their teams. L&D need to identify counterproductive approaches…

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Your multi-dimensional workforce is a valuable asset: Three ways to make the most of difference 

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Turn diversity into success with three instantly actionable insights from David Buchanan and Steve Macaulay  You know the saying: it takes all sorts? That’s the perfect description of today’s workforce. Look around your team and you’ll see different ages, ethnicities,…

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Maximising ROI on training programmes in 2025: Strategies for a high-impact workforce

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Personalise learning, engage stakeholders and embrace artificial intelligence to unlock real value, writes Rob Porter  As organisations increasingly invest in training and development to drive productivity and ensure business growth, measuring these programmes’ return on investment has become a critical issue.…

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Scaling skill adoption with AI and a human-centric approach 

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Take a phased approach and keep people at the heart of strategy, advises James Swift Leyton, like many businesses, prioritises client retention as a crucial driver of sustainable growth. Recognising that their consultants’ skills directly impacted client relationships and retention…

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Behind the scenes of planning a new learning event: Exploring ticket sales tactics

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Kirsty Lewis on the ups, downs and wild ideas behind getting people to SOFest 2025 How are you? If you are new to this blog it is all about my crazy idea to put on a festival for 100-plus facilitators,…

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Organizational Learning Communities – book review 

Practical, insightful and inspiring, this go-to guide is packed with fresh ideas and real-world strategies – Peter Plumlee reviews essential reading for L&D professionals, team leaders and anyone seeking smarter collaboration  Book: Organizational Learning Communities – Empowering social learning and…

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