Category For people managers

Workslop and the illusion of progress in the age of AI

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Rushing AI into workflows can produce polished ‘workslop’ that masks shallow thinking, wastes time and erodes trust. Jenna Tiffany sets out a human-centred antidote: start with purpose, define boundaries, train people and tools, make human review non-negotiable, and reward outcomes…

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Winning buy-in: Why L&D leaders need sharper communication

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L&D leaders face budgets, hybrid distraction and sceptical audiences, so influencing matters more than ever. Isobel Rimmer argues presentation and communication skills are a strategic capability for every leader, not just sales. She shares tools, from audience outcomes to an…

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From vanity metrics to business impact: How L&D can prove its value

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If you’re feeling the pressure to prove L&D’s value, you’re in good company. Synergy Learning shares a practical approach to proving impact in business terms. See just how to begin with organisational goals, baseline the right data, choose credible evaluation…

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Starving for questions in the age of instant answers

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Gargi Bhatt explores why disciplined questioning is making a comeback as work gets more complex and AI makes quick answers effortless. Drawing on Socratic dialogues, coaching and action learning, she shows how inquiry strengthens critical thinking, surfaces assumptions and builds…

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Contribution without collapse: Unlocking unique impact beyond job titles

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Drawing on two Make Your Brain Work Podcast episodes, applied neuroscience expert Amy Brann and medical doctor Dr Jessie Gulsin unpack why contribution boosts motivation yet can become risky when fused with your identity. The piece offers practical tips for…

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Learning sticks when it’s shared: Why human learning communities more vital than ever

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Samantha Hall shows that workplace learning transforms when people feel connected to others. She explores how communities spark joy, build psychological safety and accountability, surface tacit knowledge, strengthen culture and resilience, and keep development alive long after formal sessions, especially…

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The six biggest challenges keeping L&D professionals up at night

L&D teams are operating in a climate of constant change. Economic pressure, digital acceleration and shifting workforce expectations have placed capability development at the centre of organisational strategy. Yet teams responsible for delivering this capability often face shrinking budgets, rising…

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The Uncertainty Toolkit – book review

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Cathy Hoy investigates why competency-based L&D falls short when uncertainty, not skill, blocks performance. Drawing on Sam Conniff and Katherine Templar Lewis’s new book The Uncertainty Toolkit, she highlights evidence from UCL research, practical exercises and new metrics for tolerance.…

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AI jobs apocalypse… or bonanza?

job apocalypse - apocalypse de l'emploi

Will AI steal our jobs? Wrong question. AI performs tasks and most jobs involve a combination of tasks. The AI impact depends on organisational choices, not just the technology. David Buchanan and Steve Macaulay explore how the outcome for jobs…

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The return of the ‘office first’ culture and what that means for learning

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As organisations shift back to office-first policies, L&D has a critical role to play. Jennie Marshall explores how learning professionals can turn a logistical pivot into a cultural opportunity, redefining connection, trust and inclusion, and ensuring that presence in the…

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