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Confidence is a business issue, not a personal weakness

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Workplace self-belief affects who speaks up, progresses, takes risks and contributes ideas, making it far more than an individual concern. Penny Haslam argues that organisations should actively develop confidence through training, supportive managers and everyday conversations. This helps employees perform…

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Managers may be making workplace conflict worse: Try non-directiveness instead

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A quick and direct ‘fix’ for conflict situations, whilst tempting for all involved, is not always the best route for individuals or teams. How can organisations build non-directive skills in managers so that employees can take greater ownership of resolving…

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Skills-based hiring is everywhere. So why aren’t we seeing results?

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Look beyond job titles and credentials to understand what candidates can actually do. Rami Albatal explores why skills-based hiring often fails to deliver meaningful hiring change, how task level data can uncover overlooked talent, and why closer collaboration between recruitment…

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Stuck in the middle and never trained for it – the recognition challenge facing today’s managers

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Joanne Werker discusses how the manager’s job keeps expanding, and why businesses need to stop treating recognition as something people either have a knack for or don’t. It’s beyond time to start treating it as a core management competency that…

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Mirror mindset meets the overthinking brain: Turning self-awareness into mental clarity

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Referencing two Make Your Brain Work podcast episodes, Amy Brann explores why overthinking thrives when self-reflection becomes judgement. Learn how to spot rumination loops, use body-based awareness, ask grounding questions, and journal with purpose. With self-compassion and psychologically safe feedback,…

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Why instructional design needs an open industry learning lab

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L&D teams should look beyond their organisations and use open course contests to sharpen professional judgement, argues Tanya Galton. Comparing real instructional design work across industries can expose stronger practices, recurring weaknesses and fresh ideas, helping practitioners turn external feedback…

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The high-risk consequences of underprepared managers

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Changing employment rules, rising workplace conflicts and easy access to AI-generated advice are putting managers under growing pressure. Nick McClelland argues that organisations must move beyond compliance-led training and give managers the confidence, judgement and practical conversation skills needed to…

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Why businesses need a joined-up approach to risk and compliance

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A connected governance, risk and compliance platform can help organisations spot threats earlier, reduce silos and make audits less painful. Prem Chaurasiya explains how bringing risk data, workflows and reporting together can move teams from reactive firefighting towards more proactive,…

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Stronger partnerships start with financial fluency

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Financial fluency helps L&D professionals manage external partnerships with greater clarity and accountability. Jane Deeks explains how to spot compliance risks, strengthen contracts, and work effectively with finance and legal teams. All to build ethical, transparent relationships that protect budgets,…

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Beyond the prompt: What L&D teams should consider when implementing AI

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L&D teams may be fluent in many AI tools, but true readiness requires more than adoption. Kristin Delgado explains why measuring human factors such as learning agility, critical thinking and reliance on AI can help learning leaders close confidence gaps,…

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