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AI, changing customer expectations and increasing pressure to demonstrate value are challenging traditional training business models. Reflecting on the Business of Training Conference 2026, Jo Cook explores the importance of understanding customer needs, designing learning for workplace performance and identifying…
Resilience is easier to sustain when people find meaning in the challenge itself. Mark Agnew talks about reframing setbacks, strengthening camaraderie, developing mental fitness gradually, all based on adventuring experience. This helps teams focus on shared purpose, intrinsic motivation and…
Culture is not a people profession side issue. It shapes retention, productivity, innovation and commercial performance every day. Sandi Wassmer asserts that leaders must treat culture as a strategic priority, role-model the right behaviours and create psychologically safe workplaces where…
Ben Satchwell argues that “manager activation” fails when treated as a communications task. Talking points distribute messages but don’t build the skill to handle sceptical, unscripted conversations. Adoption is decided in real capability-building discussions. Equip managers through working sessions so…
Pressure can make even accomplished leaders default to certainty, speed and control, shutting down the perspectives they most need. Karlee Fain reasons that mature leadership depends on awareness, curiosity and the capacity to tolerate discomfort, creating the conditions for wiser…
A new quarterly column explores what training demand can reveal about the challenges organisations are trying to solve. In this first instalment, Dr Peter Evans examines how search behaviour can help L&D translate business problems into stronger proposals, better evidence…
Teams do not become safe to fail through slogans or good intentions alone. Dr Melisa Buie explains why leaders must model openness first, before teams can build stronger norms around challenge, experimentation and reflection. Melisa offers a practical two-stage approach…
Nominations are closing soon for awards celebrating people who are helping ethnic minority talent progress into leadership across the civil service and wider public sector. With 10 categories recognising mentors, managers, networks and emerging leaders, the awards shine a light…
Traditional learning models struggle when roles, knowledge and context shift faster than training can keep up. Dr. Ravinder Tulsiani argues for a two-layer capability model combining structured preparation with real-time support, helping organisations strengthen decision-making, reduce costly errors and position…
Independent consultants often know how to deliver excellent work, yet converting expertise into paid projects can remain difficult. Houra Amin explores a practical approach centred on client priorities, sharper discovery and better problem framing, showing how consultants can build stronger…
