We’ve been told that Gen Z are reshaping the workplace, and not always for the better. They’ve been typecast as less focused, more demanding, and more likely to challenge traditional ways of working. Russell Cowley argues that taking proper breaks…
Chief Learning Officers are being asked to reinvent organisations, while AI rewires jobs and careers. The route is unlearning: letting go of ladders, fixed roles and ‘training as an event’. Dr Helmut Schuster and Dr David Oxley set out four…
The New Coke fiasco in the ‘80s shows why L&D keeps repeating the same mistakes. When we design learning for the ‘logical human’, engagement, behaviour change and budgets suffer. Design instead for real people, who are time-poor, emotional and context-driven,…
L&D can’t make impact visible an important from the side-lines. The TJ Readiness Enablers Index shows that the biggest bottleneck to meaningful change is access to decision-makers about strategy, budget and priorities. While L&D has momentum, readiness is inconsistent, and…
AI is accelerating change, but so many organisations are still built for stability, not speed. Toby Hough argues that shifting from job titles to a skills-first operating models helps businesses see capability, redeploy talent and retain people. With AI powering…
Growth can create internal “static”, especially in people-first industries where belonging is the product. By building psychological safety, practising radical candour, and shifting to human-centric leadership, teams move from transactional communication to collective responsibility. Fiona Wright outlines how this approach…
Getting L&D involved early matters, but this discussion shows that access alone is not the full answer. Kim Ellis, Cathy Hoy, Donald H Taylor and Laura Overton reflect on stakeholder relationships, strategic credibility and why influence grows when L&D understands…
In her book ‘Thinking in Systems’, Donella Meadows shows why well-meant training often fails when structures, interconnections and purpose stay intact. Drawing on stocks, flows and feedback loops, Houra Amin explores what learning leaders can diagnose before intervening, and how…
Jeni Burckart argues the skills crisis is not motivation but money: workers expect massive skill shifts by 2030, yet many pay out of pocket or skip training entirely. She explains why ‘figure it out yourself’ fails, and how upfront employer-funded…
Rushing AI into workflows can produce polished ‘workslop’ that masks shallow thinking, wastes time and erodes trust. Jenna Tiffany sets out a human-centred antidote: start with purpose, define boundaries, train people and tools, make human review non-negotiable, and reward outcomes…
