Category For experienced L&D professionals

TJ interviews: Mark Agnew on the four questions that turn uncertainty into a shared challenge

Mark Agnew

Resilience is easier to sustain when people find meaning in the challenge itself. Mark Agnew talks about reframing setbacks, strengthening camaraderie, developing mental fitness gradually, all based on adventuring experience. This helps teams focus on shared purpose, intrinsic motivation and…

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Stop briefing managers and start developing them

Handing Over: A collaborative office scene as one individual hands over documents to another, fostering seamless teamwork and efficient communication.

Ben Satchwell argues that “manager activation” fails when treated as a communications task. Talking points distribute messages but don’t build the skill to handle sceptical, unscripted conversations. Adoption is decided in real capability-building discussions. Equip managers through working sessions so…

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Please send adults: Is immature leadership holding organisations back?

Frustrated manager with colleagues under deadline pressure. Paperwork and overload spark stress and frustration as the team crowds his desk, fueling burnout. Office stress and burnout concept.

Pressure can make even accomplished leaders default to certainty, speed and control, shutting down the perspectives they most need. Karlee Fain reasons that mature leadership depends on awareness, curiosity and the capacity to tolerate discomfort, creating the conditions for wiser…

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Before it becomes training: What searches reveal about the language L&D should use

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A new quarterly column explores what training demand can reveal about the challenges organisations are trying to solve. In this first instalment, Dr Peter Evans examines how search behaviour can help L&D translate business problems into stronger proposals, better evidence…

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The L&D playbook for building psychological safety into teams

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Teams do not become safe to fail through slogans or good intentions alone. Dr Melisa Buie explains why leaders must model openness first, before teams can build stronger norms around challenge, experimentation and reflection. Melisa offers a practical two-stage approach…

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Final days to nominate for the Ethnic Minorities into Leadership Awards 2026

Nominations are closing soon for awards celebrating people who are helping ethnic minority talent progress into leadership across the civil service and wider public sector. With 10 categories recognising mentors, managers, networks and emerging leaders, the awards shine a light…

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L&D was not built for this speed of change

Businessman touching a polygon with bright lights and an arrow pointing forward. Finance capital investment economic growth. Digital technology in the era of change.

Traditional learning models struggle when roles, knowledge and context shift faster than training can keep up. Dr. Ravinder Tulsiani argues for a two-layer capability model combining structured preparation with real-time support, helping organisations strengthen decision-making, reduce costly errors and position…

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The Irresistible Consultant’s Guide to Winning Clients – book review

Close-up of modern businessman presenting business proposal at meeting at office from tablet computer

Independent consultants often know how to deliver excellent work, yet converting expertise into paid projects can remain difficult. Houra Amin explores a practical approach centred on client priorities, sharper discovery and better problem framing, showing how consultants can build stronger…

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Confidence is a business issue, not a personal weakness

Comfort zone concept. Comfort zone circle surrounded by rainbow

Workplace self-belief affects who speaks up, progresses, takes risks and contributes ideas, making it far more than an individual concern. Penny Haslam argues that organisations should actively develop confidence through training, supportive managers and everyday conversations. This helps employees perform…

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Managers may be making workplace conflict worse: Try non-directiveness instead

Two wooden figures separated by a block wall with lightning symbols representing workplace conflict and communication barriers

A quick and direct ‘fix’ for conflict situations, whilst tempting for all involved, is not always the best route for individuals or teams. How can organisations build non-directive skills in managers so that employees can take greater ownership of resolving…

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