Category Reflective practice

The crucial link between appreciation and emotional intelligence

Positive Feedback Note Great Job Well Done Yellow Sticky Note Hand Holding Appreciation Encouragement Success Motivation Workplace Productivity Teamwork Excellent Performance Employee Recognition

Recognition isn’t just about boosting morale, it’s a powerful driver of emotional intelligence. Stuart Cheesman dives into why showing appreciation helps employees feel connected, empathetic and more self-aware. Discover how this simple act can foster high-performing teams and improve workplace…

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The role of training in overcoming imposter syndrome

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Self-doubt doesn’t just live in your head, it’s hitting businesses hard. From lost productivity to rising staff turnover, imposter syndrome is more than a buzzword. In this piece, Mike Worley explores how targeted training and development can give employees the confidence and…

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The future of work: Why most capability frameworks miss the mark 

Professional woman talking to her team in an office meeting

Too many capability frameworks promise impact but deliver confusion. Ben Satchwell cuts through the noise to reveal why clarity, focus and co-creation matter. From avoiding vague, generic descriptions to embedding real utility, he shows how to design frameworks that support performance,…

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How to turn conversations about stress into meaningful interventions in the workplace 

I need you to listen to me very carefully now!

Stress is everywhere, particularly in today’s working environment. And when someone finally speaks up, what a manager says next can change everything. Joseph Conway explains why giving managers the tools and confidence to handle tough conversations isn’t a nice-to-have. It’s…

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Behind the scenes of planning a new learning event: Last update before the fun!

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With just a couple of weeks to go, Kirsty Lewis shares the emotional highs, financial lows and last-minute wins as SOFest edges closer. From surprise sponsors to sparkly outfit dilemmas, here’s a raw and real behind-the-scenes glimpse at the planning,…

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TJ podcast: From talk to transformation – the art of effective facilitation – episode 327

Concept of facilitation. Business and finance facilitating.

In this episode, we explore the subtle (and not-so-subtle) differences between teaching, training, and facilitation—and why they matter more than you might think. From accidental facilitators to seasoned pros, our guests share honest reflections, practical approaches, and cautionary tales about…

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The future of work: Modernising job architectures and why skills alone aren’t enough 

Hand arranging wooden blocks with competence concept icons, symbolizing skills, growth, and success in business and personal development.

🧩 Jobs, skills, capabilities – how do they fit together? In today’s fast-changing world, static job roles no longer cut it. Skills matter, but without structure, they’re meaningless.  💡 Ben Satchwell explores why the future of work isn’t about replacing jobs with skills, but…

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Behind the scenes of planning a new learning event: The emotional rollercoaster is real

Woman with a distressed expression holds her head in frustration in front of screens showing stock market charts, symbolizing financial stress.

Kirsty Lewis has a meltdown about the numbers for her facilitation festival, despite amazing plans Well we have made it to March 1st and that date is exactly 100 days until the start of SOFest 2025. My name is Kirsty…

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How performance reviews can fuel curiosity and enable growth 

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Ditch the dull reviews: spark curiosity, lift spirits and help your team grow and thrive with these tips from Paul Heath   Managing employee performance is an essential part of any leadership role. While many organisations consider an annual review an…

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Say it better, hear it smarter – the new rules of workplace feedback 

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Feedback without the freakout: smarter ways to share and receive input, and overcome feedback anxiety by Becky Westwood  Feedback has become an essential part of the training and development process in organisations. Not only is it seen as crucial to the…

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