Category Measurement

Thinking in Systems – book review

Business concept.Text SYSTEMS THINKING writing on colored tangram on a yellow background.

In her book ‘Thinking in Systems’, Donella Meadows shows why well-meant training often fails when structures, interconnections and purpose stay intact. Drawing on stocks, flows and feedback loops, Houra Amin explores what learning leaders can diagnose before intervening, and how…

Read MoreThinking in Systems – book review

Building the bridge between competence and capability

Wooden mannequin jumping across a gap while a human hand provides a bridge labeled Opportunity on a dark background

Ben Satchwell explains how organisations can integrate competency and capability frameworks, avoiding duplication by clarifying where each operates. Ben shows just why levels mean different things, position skills taxonomies are the connecting layer for digital interoperability, and outlines practical ways…

Read MoreBuilding the bridge between competence and capability

Why competency frameworks hit a ceiling for development

Competence Concept: Developing Skills and Expertise for Professional Growth.

Ben Satchwell explains why competency frameworks can support development only within the boundaries of current role performance, because they were built for assurance and consistency. Ben contrasts this with capability frameworks, designed for future readiness, and argue the strongest approach…

Read MoreWhy competency frameworks hit a ceiling for development

How one council made training measurable, strategic and value-led

Wooden Blocks Displaying Think Plan Do and Improve Concept.

Martin Furminger explains how a UK council adapted the Systems Approach to Training to build a structured, flexible learning system aligned to its People and Culture Plan. He shares how analysis, design, development, implementation and evaluation create measurable impact, improve…

Read MoreHow one council made training measurable, strategic and value-led

TJ interviews: Frédéric Hébert on staying skill-ready when everything keeps changing 

Frédéric Hebert CLO at Rise Up

Jo Cook sits down with Frédéric Hébert, Chief Learning Officer at Rise Up, to dig into what it really takes to stay ahead of rapid skills change. He shares practical examples, fresh thinking and why investing in people, not just…

Read MoreTJ interviews: Frédéric Hébert on staying skill-ready when everything keeps changing 

The annual survey is broken – real-time feedback is the future

a lot of people figures

Annual engagement surveys are falling short, they are too slow, static and disconnected from real workplace realities. Dan Buckley explores how continuous, real-time feedback tools are transforming how organisations listen to employees, spot problems early and act faster. The result?…

Read MoreThe annual survey is broken – real-time feedback is the future

The next five years in L&D will change everything

World of Learning Laura Overton Sarah Linsell (C) Jo Cook

L&D is undergoing its biggest shift in decades. At World of Learning 2025, 17 experts shared bold, insightful answers on what’s coming next. From AI to skills strategies and culture shifts, Kirstie Greany explores what the profession must prioritise to…

Read MoreThe next five years in L&D will change everything

How to move a cost centre to a profit centre

Clipboard with text profit centers on bright yellow paper next to pen and eyeglasses on wooden table

Russell Wardrop highlights that learning and development is too often seen as a discretionary cost rather than a strategic investment with business impact. When programmes are designed to drive commercial outcomes, they don’t just inform — they transform. The ROI…

Read MoreHow to move a cost centre to a profit centre

Upskilling for the future: Embedding skills and culture for long-term impact

Corporate upskill training for employee career development

Nick Petschek explores how the UK’s £275 million training pledge can spark workplace transformation. With most businesses struggling to apply AI, L&D leaders must move beyond traditional training to foster adaptability, embed change, and measure what matters: ensuring investment leads…

Read MoreUpskilling for the future: Embedding skills and culture for long-term impact

The future of L&D: Focusing on potential to grow skills continuously 

Coach focused on motivation to fulfill potential

Rethinking hiring and learning? You’re not alone. Mark Thompson explores why a tick-box approach is out, and how spotting potential and weaving learning into everyday work can future-proof your business. From agile assessments to leadership-led learning, it’s time to invest…

Read MoreThe future of L&D: Focusing on potential to grow skills continuously