Steve Macaulay and David Buchanan argue that strategic communication is a core capability, not a soft skill, and L&D and HR must build it for change. From a gym takeover that went silent to practical steps on timing, channels and…
Artificial intelligence is accelerating learning, yet capability still depends on reflection. Dmitry Zaytsev tells us about reflective intelligence and why it matters in today’s largely AI-driven workplace. He shares how L&D teams can help build practical reflection habits that improve…
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine…
Psychological safety helps people speak up, share ideas, and learn from mistakes, essential in fast-moving workplaces. It’s not about removing fear but creating trust and openness. Steve Macaulay and David Buchanan explore what psychological safety looks like, why it matters,…
AI coaching sounds clever. But most tools fall flat when it comes to soft skills. Why? As Petr Kanaev explains, it’s not just about algorithms, it’s about data. Without context, outcomes and expert input, the feedback fails. The good news?…
In this episode, we explore the subtle (and not-so-subtle) differences between teaching, training, and facilitation—and why they matter more than you might think. From accidental facilitators to seasoned pros, our guests share honest reflections, practical approaches, and cautionary tales about…
Ditch the dull reviews: spark curiosity, lift spirits and help your team grow and thrive with these tips from Paul Heath Managing employee performance is an essential part of any leadership role. While many organisations consider an annual review an…
Feedback without the freakout: smarter ways to share and receive input, and overcome feedback anxiety by Becky Westwood Feedback has become an essential part of the training and development process in organisations. Not only is it seen as crucial to the…
Discover the top feedback mistakes managers make – and how to fix them for better results. Julia Milner reveals the four-step feedback framework you need Can I give you some feedback? Employees often cringe when they hear these words. Want…
Feedback loops help L&D leaders refine strategies, align learning with business goals and drive success, writes Houra Amin In the rapidly evolving business landscape, the ability to adapt and continuously improve is critical for success. Central to this adaptability are…
