Category Emotional intelligence

Wake up and smell the silicon: How to be human in an AI workplace  

An empathetic leader for whom the well-being of employees is crucial, promoting a friendly and open work culture. His compassionate and respectful approach fosters trust and teamwork

Cultivate your human skills and embrace the four Cs to thrive in an AI-driven world, writes Laura Thomson-Staveley   Back in 2016, I had a moment where I realised how significant artificial intelligence (AI) could become in our daily lives. I was…

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The dangers of ‘wellbeing washing’ and how to avoid it 

wellbeing

Anna Eliatamby explores workplace wellbeing, exposing pitfalls and offering effective strategies Years ago, business recognised the importance of supporting and enhancing the wellbeing and mental health of employees and leaders. Wellbeing and employee assistance programmes came into existence. All this…

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Research insights for understanding employee needs

Increasing customer loyalty cubes

Pay is not the only reason employees choose to stay in a role, writes Evgeniya Blyznyuk People professionals regularly face challenges related to employee wellbeing, engagement, retention, and satisfaction with working conditions. To build a healthy workplace, it is important…

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My whole self – creating psychologically safe cultures at work

Psychological Safety

Simon Blake on the importance of feeling valued and empowered to be our ‘whole self’ at work When I feel safe at work, I am me without worrying about whether I am being judged. And when I am confident about that, I can…

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Leadership in times of change: mastering emotional and political intelligence for influence  

influence analysis

Steve Macaulay and Sarah Cook provide an overview of enabling managerial success through EQ and PQ   In times of instability or sudden and unexpected change, it becomes even more important to manage relationships influentially. Many organisations are in this position…

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From conflict to connection: how empathy shapes effective leaders

Concept of empathy and sympathy

The ability to relate to others is more than a nice-to-have. It’s a powerful tool for successful leadership. Alexandra Efthymiades shares the tips you need Take a moment to think about a great boss you had in the past, or…

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Unlocking the power of neurodiversity

Neurodiversity concept. Multi-coloured figures of the brain.

In this feature, Steve Macaulay looks at the benefits and importance of neurodiverse employees Every manager aims to make the best use of all the resources available so that their employees feel fulfilled and satisfied that they are reaching their…

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Leveraging behavioural science to maximize learning engagement

Dictionary page with the word "behaviour" highlighted

Houra Amin shares lots of tips and ideas to really drive the engagement for your organisational learning One of the reasons organisations invest in learning and development is because well-designed learning opportunities enhance employee engagement, job satisfaction, motivation, and commitment1…

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The pitfalls of positivity: a candid look at embracing our weaknesses

Two people sitting and talking.

Mike Thackray navigates the thin line between development and acceptance I’m not good at organising social events. I’ve tried it and I’ve just about managed when I’ve had to do, though several colleagues past and present may beg to differ…

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Unlocking leadership excellence in troubling times

Mobile phone being held, with the word "leadership" on the screen.

Beyond authority lies the heart of leadership—shared vision, personal accountability, and the ability to influence. This article from Dan Richards explores leadership responsibility, relationship-building, and investment for success Napoleon said that leadership is dealing in hope. Brene Brown said it’s…

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