Unlocking leadership excellence in troubling times

Mobile phone being held, with the word "leadership" on the screen.

Beyond authority lies the heart of leadership—shared vision, personal accountability, and the ability to influence. This article from Dan Richards explores leadership responsibility, relationship-building, and investment for success

Napoleon said that leadership is dealing in hope. Brene Brown said it’s finding the potential in people and the courage to help develop it. Churchill said it’s resilience and “the courage to continue that counts.”

Leadership is crucial for shaping success, yet it is complex and multifaceted, encompassing a range of qualities, skills and behaviours. While leadership can bring about positive outcomes, it is not without its pitfalls and challenges.

Good leader, bad leader?

There’s a massive difference between confident leadership and arrogant command. The distinction lies in that quiet knowledge that leaders have inside that they are up to the task, regardless of whatever it is they must confront.

Leadership cannot occur in a vacuum, followership is a necessary element

Neither Napoleon, Brown nor Churchill are wrong in their definition of leadership, but they may be incomplete. There are several essential attributes for effective leadership and there are common mistakes made by leaders. Finally, leadership cannot occur in a vacuum, followership is a necessary element tied to the success of any leader.

Shared vision, personal accountability

At its core, leadership is about influencing and guiding others towards a shared vision or objective. It involves the ability to articulate a compelling vision, set clear goals, and inspire others to achieve them. The guiding principles I follow include providing the best services, growing revenue and creating a great place to work.

True leadership isn’t authority. It’s acceptance of responsibility for any outcome, positive or negative. Successful leadership requires building relationships, fostering trust, and investing in others to reach their full potential. There is no exact recipe, the amounts and duration of each ingredient will shift as circumstances evolve.

Everyone is a leader

By extension of these qualities, it is logical, and important, to embrace that leadership is not restricted to one person, rather it can – and should – be displayed at any level within an organization or community.

To be a successful leader, certain attributes are crucial. Integrity, honesty, transparency and ethical conduct are paramount. Leaders serve as role models, and their actions shape the culture and values of their teams and organizations.

Effective leaders possess strong communication skills. They can articulate their ideas clearly, actively listen to others, and adapt their communication style to suit different audiences. This fosters collaboration, trust, and a sense of shared purpose.

Leadership communication

Quiet leadership is not the same as silence.

While it is true that “a silent leader speaks volumes through their actions,” no one should equate that adage with effective communication limited to how you act. Leaders must be able to convey their vision, expectations and feedback clearly and transparently to ensure their team understands and is aligned. The spoken word is not the sole bastion of communication, nor is action. Effective communication takes place through speaking, listening and behavior – each of which enables constructive feedback, diverse perspectives and a gauge of your followership. Without this approach, effective leadership will suffer.

Leaders must inspire and motivate others. Leaders must possess a compelling vision and the ability to communicate it in a way that resonates with their followers. By inspiring others, leaders can instill a sense of purpose and passion, driving individuals and teams to achieve extraordinary results.

Agility and emotional intelligence in leadership

In today’s changing world, adaptability is crucial. Leaders must be flexible, open to new ideas, and willing to embrace and respond to change. Rigidity is not the same as staying the course. Leaders must encourage innovation, experimentation, and continuous learning within their teams. Some experiments will fail, but not all. Some innovations will fall flat, others will not. But each test will produce a result that is part of learning and essential to long-term growth.

Finally, effective leaders are emotionally intelligent. They understand and manage their own emotions, as well as the emotions of their team members. By recognising and empathising with the needs and concerns of others, leaders can build strong relationships, resolve conflicts, and create a positive work environment. Emotional intelligence enables leaders to connect on a deeper level with their followers, fostering trust and loyalty.

Human approach

Anita Venderados’ new book, A Call to Leadership, reveals the true essence of leadership in times of extreme challenge. Beyond the technical aspects of leadership, this book goes deep into the hearts and minds of global decision makers at the highest level.

Leaders, even the most skilled, are not perfect. They are human, and they slip up. A familiar trap is micromanagement: leaders who exert disproportionate control and interfere in the work of their team members. The result? Stifled creativity, suffocated autonomy, and stunted growth. A guiding maxim for leaders is to only do what only you can do – if others can do it then let them so you can focus on execution of your unique ability set.

Some leaders are chosen, some are natural, and others are reluctant. In whatever way leaders are called, the best ones share essential attributes to influence and guide others toward a shared vision. While leaders can make mistakes, conscientious ones focus on disciplined integrity, rigorous communication, purposeful adaptability, inspired motivation, and deep emotional intelligence. By embodying these qualities, and fostering a culture of collaboration and empowerment, leaders can create positive change and drive success in their teams and organizations.


Dan Richards is CEO of The Global Rescue Companies

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