Category Emotional intelligence

The power of psychological safety in uncertain times

Psychological safety concept with succulent

Psychological safety helps people speak up, share ideas, and learn from mistakes, essential in fast-moving workplaces. It’s not about removing fear but creating trust and openness. Steve Macaulay and David Buchanan explore what psychological safety looks like, why it matters,…

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EQ isn’t enough: How CEOs are tapping into deeper wisdom

Two business women sit at desk discuss project details, diverse female colleagues met in office, share opinion, working on collaborative task, sales manager makes commercial offer to company client

Modern leaders face more than just business challenges, they’re navigating purpose, pressure, and people in a world that often feels unmoored. What if the real leadership edge isn’t just empathy, but a deeper kind of awareness that connects values, meaning…

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The crucial link between appreciation and emotional intelligence

Positive Feedback Note Great Job Well Done Yellow Sticky Note Hand Holding Appreciation Encouragement Success Motivation Workplace Productivity Teamwork Excellent Performance Employee Recognition

Recognition isn’t just about boosting morale, it’s a powerful driver of emotional intelligence. Stuart Cheesman dives into why showing appreciation helps employees feel connected, empathetic and more self-aware. Discover how this simple act can foster high-performing teams and improve workplace…

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When reviews backfire: How smart managers turn damage into growth

Customer service evaluation with colorful smiley faces representing feedback in a vibrant setting during a business review session

Appraisals gone wrong can leave employees feeling anxious, rejected and disengaged. Drawing on psychological insights, Srideep Sarkar and Anu Sarkar explain how managers can navigate these moments with care. Learn how to rebuild trust, restore confidence and transform even the…

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Workplace conflict: why we’re trapped in drama and how to stop it

Discontent and dissatisfaction causes depression and dismissal of the participant from the group. Mental health. Every fourth. Problems with alcohol and drugs.

Many of us unknowingly fall into dysfunctional roles that quickly escalate workplace conflict, stall progress and can create unrest during our day. Jane Gunn explores Karpman’s Drama Triangle, its impact on teams, and how professionals can move beyond blame and…

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From four walls to open fields: What SOFest taught us about connection and curiosity

School of Facilitation Festival 2025 - a tent with people standing around in sunshine.

TJ Editor Jo Cook takes us inside SOFest — the joyful, curious, and beautifully unorthodox learning festival in a field. With sessions ranging from AI coaching to human design, wild swimming to silent discos, this is professional development done differently…

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Psychological safety for neurodiversity: One size does not fit all 

Businessman protecting team under red umbrella.  Hands hold umbrella over small wooden figures of people on a desk

Psychological safety is the secret sauce of brilliant teams, but how does it actually play out, especially when neurodivergent minds are in the mix? We explore what it means to feel safe, seen and supported at work, and why listening…

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How to turn conversations about stress into meaningful interventions in the workplace 

I need you to listen to me very carefully now!

Stress is everywhere, particularly in today’s working environment. And when someone finally speaks up, what a manager says next can change everything. Joseph Conway explains why giving managers the tools and confidence to handle tough conversations isn’t a nice-to-have. It’s…

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Influence or manipulation? Why mindful manoeuvring is a leadership skill no one’s teaching

Puppeteer manipulates the doll. The conference is unfair. Fake person at conference or meeting. Fake news

Influence happens—intentionally or not and it’s the engine of modern leadership. Caitlin Collins unpacks the line between guiding and manipulating at work, revealing why leaders need more than authority to truly move people. This is the leadership skill hiding in…

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ADHD isn’t the problem—being misunderstood is

Pretty girl with red cape on blue sky background. ADHD can create its own challenges, but it has advantages too.

🧠✨ Steve Ollington explores how misunderstanding shapes the lives of people with ADHD—from school to retirement. 🚀 Despite their strengths, many face barriers at work, in relationships, and beyond. The solution? Greater awareness, training, and willingness to learn as people…

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