Category Understanding Business

The next five years in L&D will change everything

World of Learning Laura Overton Sarah Linsell (C) Jo Cook

L&D is undergoing its biggest shift in decades. At World of Learning 2025, 17 experts shared bold, insightful answers on what’s coming next. From AI to skills strategies and culture shifts, Kirstie Greany explores what the profession must prioritise to…

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The future of work: Stop confusing performance with capability

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Many organisations confuse past performance with future capability – and it’s costing them. Ban Satchwell explains why relying on outcomes alone leads to flawed decisions, missed potential and ineffective people development. To build resilient, adaptable teams, we must treat performance…

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The future of work is pressure-smart, not pressure-free

Coping with stress at work. Woman office worker meditating at workplace in office, doing breathing exercises with closed eyes

Pressure at work is not the enemy, but burnout is. Kimberley Rowbottom explores why businesses need to rethink outdated stress strategies and build smarter pressure management through learning. It’s time to equip people with the tools to thrive, not just…

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More than survival mode: L&D’s role in building true resilience

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In challenging times, L&D can’t afford to stand still. Chris Chesterman shares three strategic actions to help learning teams prove their value, strengthen skills and support their people. From building organisational resilience to linking learning with business outcomes, now’s the…

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The myth of leadership versus management: Why the best managers do both 

Manager vs leader symbol. Businessman arranged wooden cubes on the table to form the words manager to leader. Business concept. Beautiful gray background, copy space

Too often, leadership and management are treated as opposing forces. But what if the real value lies in knowing how and when to switch between them? Paul Matthews explores how modern managers can blend both to get results without the…

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Future-proofing with scenario thinking

A vibrant stack of sticky notes sits on a wooden desk, with a bold Future Proofing note prominently displayed. This image captures the essence of planning and innovation, inspiring viewers to think

What if you encountered a Black Swan, a Grey Rhino or a Silver Lining? Steve Macaulay and David Buchanan show how these powerful metaphors for shocks, slow-burning threats and surprise opportunities can help you prepare for the future, not by…

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The future of L&D: Focusing on potential to grow skills continuously 

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Rethinking hiring and learning? You’re not alone. Mark Thompson explores why a tick-box approach is out, and how spotting potential and weaving learning into everyday work can future-proof your business. From agile assessments to leadership-led learning, it’s time to invest…

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The role of training in overcoming imposter syndrome

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Self-doubt doesn’t just live in your head, it’s hitting businesses hard. From lost productivity to rising staff turnover, imposter syndrome is more than a buzzword. In this piece, Mike Worley explores how targeted training and development can give employees the confidence and…

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The future of work: Why most capability frameworks miss the mark 

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Too many capability frameworks promise impact but deliver confusion. Ben Satchwell cuts through the noise to reveal why clarity, focus and co-creation matter. From avoiding vague, generic descriptions to embedding real utility, he shows how to design frameworks that support performance,…

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Designing for growth and outcomes: How the legal sector is rethinking the role of the office 

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The legal office is getting a glow-up. From hybrid work hacks to smarter spaces that impress clients and keep staff happy, Adrian Gleeson explores how law firms are rethinking their environments. This isn’t about adding beanbags and pool tables. It’s…

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