Category Features

From empathy to action: How L&D can build compassionate workplaces

Empathy concept. Wooden blocks with empathy icons on minimal background and copy space. The power of emotional intelligent, soft skill development. Empathy in the workplace, good leaders, good teams.

Nicky McCrudden explores why compassion at work so often stops at good intentions and how L&D can help turn concern into action. Her research identifies skills gaps, workplace beliefs and social pressures as key barriers, pointing to practical, scenario-based ways…

Read MoreFrom empathy to action: How L&D can build compassionate workplaces

Beyond the training calendar: Building continuous learning interventions

CONTINUOUS LEARNING

L&D needs to move beyond periodic programmes and participation metrics, building continuous interventions that respond to real workplace challenges. By listening closely, reinforcing behaviour and measuring meaningful outcomes, learning teams can become strategic partners. Nikhil Sharma explores how this shift…

Read MoreBeyond the training calendar: Building continuous learning interventions

From cost centre to growth engine: Enter the Chief Revenue Officer of Talent

Asking the real cost question using wooden cubes on blue background

Barb Hyman argues that talent acquisition and talent management must stop operating in silos and start acting as a single business engine. By connecting hiring, internal mobility and learning to commercial outcomes, organisations can reduce restructuring costs, deploy skills more…

Read MoreFrom cost centre to growth engine: Enter the Chief Revenue Officer of Talent

From crappy tasks to the C-suite: fixing the female leadership pipeline

Successful Businesswoman Holding Digital Tablet Standing In Modern Office

Women often outperform men on key leadership measures, particularly collaboration, relationships and crisis management, yet barriers still block their route to senior roles. David Buchanan and Steve Macaulay examine the evidence and set out what HR and L&D can do…

Read MoreFrom crappy tasks to the C-suite: fixing the female leadership pipeline

When your boss is an AI bot

the robot communicates with people at work. Mixed media

David Buchanan and Steve Macaulay explore how AI could reshape leadership, from augmenting decision-making to taking over selected management tasks. They examine the benefits, risks and human implications of bot bosses, and argue that L&D must prepare employees to challenge,…

Read MoreWhen your boss is an AI bot

Transfer by design: The next maturity level of learning design

Colourful abstract picture of two heads with icons and pictures between them showing communication or learning

Closing the transfer gap means designing for workplace application from the outset, not hoping learning will stick afterwards. Melanie Martinelli and Ger Driesen explain how the 12 Levers of Transfer Effectiveness can help L&D teams build stronger transfer conditions, establish…

Read MoreTransfer by design: The next maturity level of learning design

The AI fire hydrant: L&D’s new job is to redesign the pipework

Fire hydrant

AI can make the creation of work dramatically faster. Unless L&D helps their organisation to change how work moves, gets judged and turns into value, the result will be pressure, not progress: stress on teams that are already at capacity,…

Read MoreThe AI fire hydrant: L&D’s new job is to redesign the pipework

The invisible workload of leading organisational change

Build change capability across every leadership by combining mindset shifts, practical training and coaching. Melanie Franklin explains why people development professionals must make change management explicit, scalable and aspirational, helping managers respond confidently to uncertainty, support their teams and turn…

Read MoreThe invisible workload of leading organisational change

My journey from HR to the c-suite, and what I learned along the way

Hand putting wooden cube block on blue background with word CAREER and copy space for your text. Business career planning growth to success concept

A cold shift in a supermarket set an unexpected career in motion. Tom Emery traces the decisions led to the C-suite. Reflecting on setbacks, stretch roles and hard-won lessons, he shows how adaptability, relationships and courage can shape a career…

Read MoreMy journey from HR to the c-suite, and what I learned along the way

Striking the right balance between productivity and workplace wellbeing

Ai powered productivity app interface with personalized morning routine scheduling on a transparent display

Build sustainable productivity by redesigning work around focus, recovery and realistic capacity. Aleks Szymanski explains how leaders can reduce overload, encourage breaks, set clear expectations, use technology thoughtfully and model healthy boundaries, creating cultures where wellbeing strengthens performance, engagement, retention…

Read MoreStriking the right balance between productivity and workplace wellbeing