Nicky McCrudden, Author at Training Journal

Communication, Emotional intelligence, Features, For experienced L&D professionals, For HR, For L&D managers, For people managers, For senior L&D, Wellbeing

From empathy to action: How L&D can build compassionate workplaces

Empathy concept. Wooden blocks with empathy icons on minimal background and copy space. The power of emotional intelligent, soft skill development. Empathy in the workplace, good leaders, good teams.

Nicky McCrudden explores why compassion at work so often stops at good intentions and how L&D can help turn concern into action. Her research identifies skills gaps, workplace beliefs and social pressures as key barriers, pointing to practical, scenario-based ways…