Category Features

The L&D playbook for building psychological safety into teams

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Teams do not become safe to fail through slogans or good intentions alone. Dr Melisa Buie explains why leaders must model openness first, before teams can build stronger norms around challenge, experimentation and reflection. Melisa offers a practical two-stage approach…

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Confidence is a business issue, not a personal weakness

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Workplace self-belief affects who speaks up, progresses, takes risks and contributes ideas, making it far more than an individual concern. Penny Haslam argues that organisations should actively develop confidence through training, supportive managers and everyday conversations. This helps employees perform…

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Managers may be making workplace conflict worse: Try non-directiveness instead

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A quick and direct ‘fix’ for conflict situations, whilst tempting for all involved, is not always the best route for individuals or teams. How can organisations build non-directive skills in managers so that employees can take greater ownership of resolving…

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Skills-based hiring is everywhere. So why aren’t we seeing results?

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Look beyond job titles and credentials to understand what candidates can actually do. Rami Albatal explores why skills-based hiring often fails to deliver meaningful hiring change, how task level data can uncover overlooked talent, and why closer collaboration between recruitment…

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Why instructional design needs an open industry learning lab

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L&D teams should look beyond their organisations and use open course contests to sharpen professional judgement, argues Tanya Galton. Comparing real instructional design work across industries can expose stronger practices, recurring weaknesses and fresh ideas, helping practitioners turn external feedback…

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Stronger partnerships start with financial fluency

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Financial fluency helps L&D professionals manage external partnerships with greater clarity and accountability. Jane Deeks explains how to spot compliance risks, strengthen contracts, and work effectively with finance and legal teams. All to build ethical, transparent relationships that protect budgets,…

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Why AI-Generated content is becoming harder for L&D teams to manage

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As AI accelerates content production, Chris Van Wingerden stresses that L&D teams face a new bottleneck: managing the volume of learning content they can create. Drawing on dominKnow’s LCMS Report, he explores why content management, governance and human oversight are…

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Learning without limits: Meeting the expectations of the modern workforce

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Morgan Burn explores how changing attention, technology and learner expectations are reshaping workplace development, and why L&D must move beyond isolated interventions. From personalised reflection to richer content and real-world scenarios, organisations need better continuous learning ecosystems that help people…

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Connecting the dots across assessment data

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Dan Harrison and Kimberly Farace argue that assessment teams need better connections between fragmented data, not more dashboards. By linking operational, technical, behavioural and candidate feedback signals across the journey, organisations can uncover hidden microtrends, diagnose friction faster, strengthen integrity…

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The hidden cost of hybrid work: Rebuilding informal learning for early-career employees

Early-career employees need more than formal training to build judgement, confidence and practical their skills. Hybrid work and AI have made every-day learning less visible and more important. Don Spear explains how organisations can recreate observation, coaching, practice and feedback…

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