Category Emotional intelligence

From conflict to connection: how empathy shapes effective leaders

Concept of empathy and sympathy

The ability to relate to others is more than a nice-to-have. It’s a powerful tool for successful leadership. Alexandra Efthymiades shares the tips you need Take a moment to think about a great boss you had in the past, or…

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Unlocking the power of neurodiversity

Neurodiversity concept. Multi-coloured figures of the brain.

In this feature, Steve Macaulay looks at the benefits and importance of neurodiverse employees Every manager aims to make the best use of all the resources available so that their employees feel fulfilled and satisfied that they are reaching their…

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Leveraging behavioural science to maximize learning engagement

Dictionary page with the word "behaviour" highlighted

Houra Amin shares lots of tips and ideas to really drive the engagement for your organisational learning One of the reasons organisations invest in learning and development is because well-designed learning opportunities enhance employee engagement, job satisfaction, motivation, and commitment1…

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The pitfalls of positivity: a candid look at embracing our weaknesses

Two people sitting and talking.

Mike Thackray navigates the thin line between development and acceptance I’m not good at organising social events. I’ve tried it and I’ve just about managed when I’ve had to do, though several colleagues past and present may beg to differ…

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Unlocking leadership excellence in troubling times

Mobile phone being held, with the word "leadership" on the screen.

Beyond authority lies the heart of leadership—shared vision, personal accountability, and the ability to influence. This article from Dan Richards explores leadership responsibility, relationship-building, and investment for success Napoleon said that leadership is dealing in hope. Brene Brown said it’s…

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Learning from life: what I learnt from having a child move away to university

Elevated view of university students walking up and down stairs

Michelle Parry-Slater reflects on our lives as parents and asks if L&D do enough to support colleagues in the emotional roller-coaster of parenting For many parents, September marks a month of mixed emotions due to the start of the school…

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How to build social capital

Sally Tanski explores the importance of leaders’ emotional intelligence in growing social capital If you’re a leader, or work with leaders, this situation may be familiar to you… You find it’s difficult to motivate team members, who seem disengaged and…

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