Category Communication

From chaos to clarity: Mastering documentation for work processes

Inspiration strikes - A light bulb moment amidst the chaos of ideas

Discover key insights and techniques for effective, process documentation, with clear guidance from Jo Cook I saw a Facebook meme recently that went a bit like this: Me as a youth: Don’t tell me what to do! Me as an…

Read MoreFrom chaos to clarity: Mastering documentation for work processes

The Social Brain – book review 

The Social Brain offers a fascinating exploration into the dynamics of group connectivity and leadership. Gaëlle Delmas-Watson reveals its invaluable insights for HR and L&D professionals    Book: The Social Brain: The psychology of successful groups  Authors: Tracey Camilleri, Samantha Rockey and…

Read MoreThe Social Brain – book review 

TJ podcast: Disruption in work and learning – episode 318

Uploading disruption to the cloud. Background: source code pc screen.

AI disruption, accessibility, innovation, modern learning, and leadership with Jeremy Snape, Laura Overton and more. In this episode, experts from the Learning and Development field discuss navigating disruption caused by AI, societal changes, and evolving learner behaviours. Key insights include…

Read MoreTJ podcast: Disruption in work and learning – episode 318

Leading with empathy: Managing mistakes in the workplace

Lesson from mistake symbol. Concept words Forget the mistake remember the lesson on wooden blocks on a beautiful orange table orange background. Businessman hand. Business lesson from mistake concept.

Encouraging communication around gaffes and oversights, with empathy and continuous improvement, is the leadership superpower says Ravinder Tulsiani Mistakes are inevitable in any organisation. They can range from minor errors to costly blunders, and how leaders respond to these mistakes…

Read MoreLeading with empathy: Managing mistakes in the workplace

Supercharging soft skills in the age of AI 

Two businesswoman having a meeting

In today’s increasingly AI-driven workplaces, soft skills are crucial for competitive advantage and career success. Steve Macaulay and David Buchanan show you how to stay ahead  Will you be replaced by artificial intelligence? Probably not. Unique human abilities such as…

Read MoreSupercharging soft skills in the age of AI 

Tayloring learning: The supervision superpower 

Businessman in superhero cape and mask taking shirt off on light blue background

Feeling stuck and need a hero? Coach supervisors provide support and guidance to overcome challenges – capes are optional, writes Daniel Taylor  Picture the scene: you’re facing a challenge, unsure of where to turn or how to progress. You look…

Read MoreTayloring learning: The supervision superpower 

Fostering connection: The antidote to workplace loneliness

Group of people connected by network. Generative AI.

A lack of connection at work has impact both for the organisation and the individual. Thom Dennis explores this and shares ways to improve A paradox has emerged in today’s fast-paced, technology-driven work environment: increased connectivity often leads to a…

Read MoreFostering connection: The antidote to workplace loneliness

The direct impact on your people’s mental health and performance with a strategic wellbeing strategy

Workplace Wellbeing Strategy

Wellbeing strategies beyond benefits and gimmicks, creating impact through behaviour and culture – from Petra Velzeboer A wellbeing strategy may be filled with vision and action plans but unless it’s brought to life through behaviours, habits and culture, it’s just…

Read MoreThe direct impact on your people’s mental health and performance with a strategic wellbeing strategy

Emotions and impact: Make it close. Make it real. Make it easy to care.

Many arrows pointing in different directions with one arrow showing main direction over blue background, solution, strategy, plan or success concept, 3D illustration

Annoyed with not getting heard at senior level? Find out how Phil Wilcox approached it! Fed up with feeling like a lone voice? Tired of having your budget slashed? Considered an afterthought for change projects or programmes? Yeah, I felt…

Read MoreEmotions and impact: Make it close. Make it real. Make it easy to care.

Why you should assume that your audience doesn’t care

I don't care text button on keyboard, concept background

Grounding us and making us think hard about what if we don’t do that presentation – Kris Flegg helps us think about our work Your audience needs to be as interested in what you present as you are. It’s your…

Read MoreWhy you should assume that your audience doesn’t care