Category Communication

Conversational Wisdom – book review 

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Packed with insights, this book provides practical tools to enhance communication skills in everyday life. Reviewed by Peter Plumlee    Book: Conversational WisdomAuthors: Emily Cosgrove and Sara Hope I was intrigued yet uncertain about what to expect before diving into this…

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Emotions and impact: How to normalise emotional expression in the workplace and why it’s important

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Encouraging emotional expression at work can reduce stress, build trust and enhance overall job satisfaction – Phil Willcox shares practical steps to create a more supportive workplace In the workplace, people lie about how they feel.  Daily.  And lying is…

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From chaos to clarity: Mastering documentation for work processes

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Discover key insights and techniques for effective, process documentation, with clear guidance from Jo Cook I saw a Facebook meme recently that went a bit like this: Me as a youth: Don’t tell me what to do! Me as an…

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The Social Brain – book review 

The Social Brain offers a fascinating exploration into the dynamics of group connectivity and leadership. Gaëlle Delmas-Watson reveals its invaluable insights for HR and L&D professionals    Book: The Social Brain: The psychology of successful groups  Authors: Tracey Camilleri, Samantha Rockey and…

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TJ podcast: Disruption in work and learning – episode 318

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AI disruption, accessibility, innovation, modern learning, and leadership with Jeremy Snape, Laura Overton and more. In this episode, experts from the Learning and Development field discuss navigating disruption caused by AI, societal changes, and evolving learner behaviours. Key insights include…

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Leading with empathy: Managing mistakes in the workplace

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Encouraging communication around gaffes and oversights, with empathy and continuous improvement, is the leadership superpower says Ravinder Tulsiani Mistakes are inevitable in any organisation. They can range from minor errors to costly blunders, and how leaders respond to these mistakes…

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Supercharging soft skills in the age of AI 

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In today’s increasingly AI-driven workplaces, soft skills are crucial for competitive advantage and career success. Steve Macaulay and David Buchanan show you how to stay ahead  Will you be replaced by artificial intelligence? Probably not. Unique human abilities such as…

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Tayloring learning: The supervision superpower 

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Feeling stuck and need a hero? Coach supervisors provide support and guidance to overcome challenges – capes are optional, writes Daniel Taylor  Picture the scene: you’re facing a challenge, unsure of where to turn or how to progress. You look…

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Fostering connection: The antidote to workplace loneliness

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A lack of connection at work has impact both for the organisation and the individual. Thom Dennis explores this and shares ways to improve A paradox has emerged in today’s fast-paced, technology-driven work environment: increased connectivity often leads to a…

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The direct impact on your people’s mental health and performance with a strategic wellbeing strategy

Workplace Wellbeing Strategy

Wellbeing strategies beyond benefits and gimmicks, creating impact through behaviour and culture – from Petra Velzeboer A wellbeing strategy may be filled with vision and action plans but unless it’s brought to life through behaviours, habits and culture, it’s just…

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