Category Communication

The benefits of attracting disabled consumers

The culture of excluding the disabled is changing, Katy Talikowska looks at the barriers and how to break them down The representation of disabled consumers is no longer a mere suggestion for businesses. In addition to being a moral imperative,…

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Setting up learning for success

In the first of two articles looking at how to analyse learning need to establish successful training programmes, Paul Matthews focusses on setting expectations So, you are running a training programme… Why? Somebody has asked for it. Perhaps many people…

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How to build social capital

Sally Tanski explores the importance of leaders’ emotional intelligence in growing social capital If you’re a leader, or work with leaders, this situation may be familiar to you… You find it’s difficult to motivate team members, who seem disengaged and…

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Is goal setting really necessary?

Are you an expert in goal setting or do you prefer to freestyle? Thom Dennis explores the pros and cons of both Goals can guide how we behave and influence a number of factors from performance level to degrees of…

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Challenger banks leading the way in sustainability

Glenn Gillis looks at the role challenger banks have in the search for a greener world and the role gamification has in changing attitudes Concerns about climate change are influencing consumer choices more than ever, with nearly three-quarters of Britons…

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Intergenerational conversations boost LGBTQ+ rights

Anyi Hobson explores why generations working together improve the LGBTQ+ landscape There have undoubtedly been significant gains for LGBTQ+ people and causes over the years. Yet recent events indicate that there is a long way to go. The US Supreme…

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How managers can support workers with mental health problems

Spotting the early signs of mental health issues in employees is vital to ensure recovery and business success. Here Carl Jones looks at the problem and offers advice on helping people recover Society has changed rapidly in the last 20…

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Embracing discomfort in difficult work conversations

Bridging the gap in difficult conversations is tough. Here Sara Hope and Emily Cosgrove offer ways to make it a little less painful Difficult conversations are a part of being human. This remains as true in work as it does outside.…

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