Category For people managers

Planning for tomorrow’s workforce, today

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Cory Steinle explores how automation, AI, and shifting market needs are transforming workforce planning. By combining task and skills intelligence with ethical AI, organisations can shift from reactive hiring to proactive strategy, redeploying talent, boosting agility, and making good people…

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Redundancy isn’t just business, it’s personal

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Andy Evans shares the deeply personal story of being made redundant and the emotional and professional aftermath. Drawing on lived experience and learning theory, he explores how leaders can handle redundancy with humanity, and reflects on how moments of loss…

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Psychological safety is the missing piece in your AI strategy

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AI is changing the workplace, but without psychological safety, adoption efforts risk falling flat. Erica Farmer explores why trust, openness and permission to fail are essential for innovation, and shares practical steps for leaders, HR and L&D to create a…

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Stop reporting and start persuading: Unlock the potential of your learning data for business impact

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Most L&D teams collect data, but few translate it into the business language that decision-makers value. iSpring’s global survey reveals a “translation problem” holding many teams back. Tanya Galton shares insights into three L&D maturity clusters, along with practical steps…

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Editor’s blog: Beyond inspiration, the why of reflection at conferences

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Jo Cook shares the thinking behind the TJ 60th Anniversary Conference and why reflection and action planning are central to its design. Drawing on expert insights and her own experiences, Jo explains how making space for thought can transform a…

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The human side of AI: Why wellbeing is the next core capability

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Artificial Intelligence is reshaping work at speed, but human wellbeing is struggling. TJ Conference speaker Tom Bryant explores how L&D can take the lead in building wellbeing as a skill, designing more human-centric workplaces and using AI with intention to…

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From skills crisis to skills opportunity: Navigating the erosion of human expertise in the age of AI

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As AI accelerates workplace transformation, from the everyday to the strategic, UK organisations face a dual challenge: closing persistent skills gaps and preserving human expertise. Jennie Marshall explores how a strategic, people-first approach to lifelong learning, ethical AI, and human-AI…

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Why customer service should be a leadership priority

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Customer service standards are steadily slipping, and it’s costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards service excellence, boosting loyalty, reducing inefficiencies, and embedding the mindset,…

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Psychological safety isn’t soft: it’s the backbone of team performance

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Bullying in the workplace remains shockingly common, yet often overlooked. Dr. Britt Andreatta explains why psychological safety is essential for healthy, high-performing teams, and what leaders must do to create it. From team bonding to humility, the future of work…

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Too busy to think: Why clarity, influence and inspiration begin with intention

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Sue Stockdale explores why thinking time is so critical for effective leadership. When leaders slow down, clarity returns, influence grows, and energy builds. This insightful piece shares practical ways to reclaim space for reflection, helping leaders shift from reactive to…

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