Category For HR

The Uncertainty Toolkit – book review

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Cathy Hoy investigates why competency-based L&D falls short when uncertainty, not skill, blocks performance. Drawing on Sam Conniff and Katherine Templar Lewis’s new book The Uncertainty Toolkit, she highlights evidence from UCL research, practical exercises and new metrics for tolerance.…

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AI jobs apocalypse… or bonanza?

job apocalypse - apocalypse de l'emploi

Will AI steal our jobs? Wrong question. AI performs tasks and most jobs involve a combination of tasks. The AI impact depends on organisational choices, not just the technology. David Buchanan and Steve Macaulay explore how the outcome for jobs…

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The return of the ‘office first’ culture and what that means for learning

Return to the office message on a yellow sticky note on a gray computer keyboard

As organisations shift back to office-first policies, L&D has a critical role to play. Jennie Marshall explores how learning professionals can turn a logistical pivot into a cultural opportunity, redefining connection, trust and inclusion, and ensuring that presence in the…

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How coaches can use AI in practice without becoming “prompt jockeys”

AI Chatbot Assistant Interface Showing Digital Conversation And User Support.

AI can be genuinely useful in coaching, but only when it serves the craft, not the other way round. The goal is not to turn coaches into people who spend their days iterating prompts. It is to help them do…

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The learning crisis no one wants to trace back to recruitment

AI-polished job applications hide how people really learn. Dmitry Zaytsev talks through hiring using simple games to reveal learning readiness early. Dmitry’s case study shows why behavioural signals like persistence and attention matter more than credentials for talent, L&D, onboarding,…

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Should we be buying AI coaching in 2026, or stick with human?  

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AI coaching tools are everywhere, promising scale, savings and 24/7 support. But should HR really be buying them, or sticking with human coaches? As organisations plan for 2026, the real question is how to blend both wisely. Jonathan Passmore explores…

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What should HR leaders be looking out for in 2026?

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From pay transparency to the right to disconnect, HR leaders face a perfect storm of regulation, technology and rising expectations in 2026. What really matters, what’s overhyped and where should teams focus first? Veronique Lemaire cuts through the noise with practical insight for navigating…

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How AI can help save jobs, not eliminate them

the question will robots take over my job

Artificial intelligence is already reshaping work, but job losses aren’t inevitable. For L&D and HR leaders, the real challenge is turning disruption into capability at speed. With the right learning strategy, AI can protect roles, close skills gaps and future-proof organisations. Skills expert Robin Adda has…

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From tasks to talent: Turning offices into learning incubators

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For Gen Z, the office is both a learning space as well as a workplace, one where culture is absorbed through proximity and observation. Being intentional with desk placement, open-plan design and varied zones for focus, collaboration and private mentoring…

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