Category Reflective practice

The third wheel: the complex relationship between organisations, vendors and consultants 

Three interlocking gears, symbolizing the three branches of government and their complex system of checks and balances

Struggling with vendor issues? A consultant’s sharp insight and unbiased advice can turn things around, as Andrew Jacobs explains You know that awkward moment when you’re in a restaurant and you see a couple at another table having a difficult…

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An introduction to overcoming impostor syndrome among professionals 

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Ever feel like a fraud at work? Here’s how to build self-awareness and seek support, with effective strategies from Ravinder Tulsiani Impostor syndrome, a psychological pattern in which individuals doubt their accomplishments and fear being exposed as a fraud, affects a…

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Elevating Learning Operations: Mastering the LearnOps Maturity model

Senior female ceo and multicultural business people discussing company presentation at boardroom table. Diverse corporate team working together in modern meeting room office. Top view through glass

Your four-step guide to transforming L&D from support function to key driver of business success, by Ryan Austin  In today’s dynamic and competitive business landscape, learning and development (L&D) is increasingly being recognised as a strategic function vital to an…

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The venture capitalist’s guide to HR strategies 

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Discover how empathy, technology and Gen Z insights can effectively attract and retain top talent in startups and established companies, with expert tips from venture capitalist Victor Orlovski Human resources is crucial to the functionality of an organisation, particularly startups.…

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Empathy in action: Immersive learning as a catalyst for inclusion

A female counselor demonstrating empathy during a breakthrough session with a client, highlighting the importance of mental health support and therapeutic communication

Immersive learning creates engaging, realistic and empathetic learning experiences that help to boost workplace inclusion. Paul Anderson-Walsh explains There are lots of different learning activities to engage the brain, and they have varying impacts on our understanding, short and long…

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The first 90 days: How L&D and training leaders can succeed

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The key to acing your new role is prioritising listening, learning and setting clear goals. Sara Good has the tips you need First impressions count. When L&D and training professionals start a new role, they need the first three months to…

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AI’s successful implementation goes beyond technology – soft skills are needed 

Photo realistic as Customer Service Trainer Enhancing Skills concept as A customer service trainer enhances the skills of customer service teams to ensure exceptional service and e

While AI drives innovation, soft skills are equally critical for ethical, compliant and successful implementation. Tommy Richardson explains the need for a balanced approach to AI training  Artificial intelligence is revolutionising the way businesses operate. It’s streamlining operations, improving customer…

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Slothing and surfing: The impact of sleep on employee training and learning new skills 

above top view photo of young relaxed student with closed eyes lying on a carpet and dreaming on the floor at home

Discover how quality sleep can turbocharge your learning and transform training results for your team, by Ricci Masero  During a recent trip to Costa Rica, I did my fair share of slothing around in hammocks. I also set my mind…

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Navigating and leading in the multi-generational workforce 

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Teams with Boomers, Gen X, Millennials and Gen Z can thrive with the right strategies. John Zettler reveals how  In today’s workplace, leaders are faced with the unique challenge of managing teams comprised of individuals from multiple generations. With so-called…

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Employees keener than ever to learn new skills 

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HR and L&D professionals are seeing a surge in employees eager to learn new skills. Becky Wallace examines how this trend is transforming talent development in the workplace  Employees have an increasing appetite to learn on the job and develop…

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