Category Management

Clear, kind and real: How to make communication count 

Man and woman talking with string phone made of cups on the yellow background. Concept of communication

Your communication skills can go from clunky to clear with just a few tweaks. From knowing what kind of chat you’re really having to handling tricky moments with empathy, it’s all about keeping it real and human. Jo Henwood explains…

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Human before leader: Rethinking leadership for a new world of work 

Protecting Our People: Hands carefully cradling a miniature community, symbolizing care, support, and the importance of human connection in a world that needs more empathy.

Think leadership is just about performance? Think again. Sara Hope and Emily Cosgrove show how empathy, connection and courageous conversations are helping leaders ditch the old-school playbook for a new approach.   With research-backed results and real-world impact, human-centred leadership…

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One in four UK workers plan to quit in 2025: Learning is your retention strategy

Human resource management fosters employee well-being and productivity.

📉 Retention crisis ahead! With hiring costs soaring and UK workers quitting at record rates, businesses can’t afford to lose talent.   💡 Aisling MacNamara reveals how investing in learning and development keeps employees engaged, fuels career growth and boosts retention. 🚀 Future-proofing your workforce…

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ADHD isn’t the problem—being misunderstood is

Pretty girl with red cape on blue sky background. ADHD can create its own challenges, but it has advantages too.

🧠✨ Steve Ollington explores how misunderstanding shapes the lives of people with ADHD—from school to retirement. 🚀 Despite their strengths, many face barriers at work, in relationships, and beyond. The solution? Greater awareness, training, and willingness to learn as people…

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Leadership showdown: The devil of a manager wears Prada

Close-up portrait of nice lovable attractive well-groomed modern angry girl looking at ugly object isolated over pink pastel background

From fierce to friendly. How different leadership styles shape careers, workplace culture and business success – by Steve Macaulay and David Buchanan This article explores how different leadership styles work in various contexts, why some are more accepted by employees…

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How performance reviews can fuel curiosity and enable growth 

Interview with a happy, excited and confident human resources manager talking to a shortlist candidate for a job. Young business woman meeting with a colleague or coworker in her office at work

Ditch the dull reviews: spark curiosity, lift spirits and help your team grow and thrive with these tips from Paul Heath   Managing employee performance is an essential part of any leadership role. While many organisations consider an annual review an…

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Struggling with trust at work? Blame ‘attachment theory’

Avoidant vs Anxious  - Traffic sign with two options - difference and comparison between attachment styles. Love relationship and dynamics between partners. Toxic and unhealthy romantic partnership.

Anxious, avoidant or secure? Our early attachments shape how we connect and communicate at work – but coaching helps rebuild trust and foster healthier workplace relationships, writes John Perry  Attachment theory, a concept introduced by British psychologist John Bowlby, provides…

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Managers: Are you fuelling conflict in your team?

Business People Arguing In Meeting

Calling all fixers, ostriches and bureaucrats, it’s time to try the owl approach to management – Anna Shields explains  A recent CIPD study found that managers could inadvertently be fuelling tensions in their teams. L&D need to identify counterproductive approaches…

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7 people management tips for first-time managers

First Time Here? placard with bokeh background

If you are new to managing people, Mendy Slaton shares insights to improve your approach Some people are born to be managers, and others have management thrust upon them. In fact, a 2023 study by CMI found that a staggering…

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Will it work for us? How to assess and implement new organisational strategies 

Options  - fluorescent Neon Sign on brickwall Front view

Do you select Agile? Six Sigma? How do encourage change? Steve Macaulay shares his insight From Six Sigma to Lean, Agile, and employee engagement1, many strategies promise to transform organisations by improving efficiency, quality, and customer satisfaction, and ensuring employees…

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