Category For senior L&D

The Uncertainty Toolkit – book review

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Cathy Hoy investigates why competency-based L&D falls short when uncertainty, not skill, blocks performance. Drawing on Sam Conniff and Katherine Templar Lewis’s new book The Uncertainty Toolkit, she highlights evidence from UCL research, practical exercises and new metrics for tolerance.…

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AI jobs apocalypse… or bonanza?

job apocalypse - apocalypse de l'emploi

Will AI steal our jobs? Wrong question. AI performs tasks and most jobs involve a combination of tasks. The AI impact depends on organisational choices, not just the technology. David Buchanan and Steve Macaulay explore how the outcome for jobs…

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The return of the ‘office first’ culture and what that means for learning

Return to the office message on a yellow sticky note on a gray computer keyboard

As organisations shift back to office-first policies, L&D has a critical role to play. Jennie Marshall explores how learning professionals can turn a logistical pivot into a cultural opportunity, redefining connection, trust and inclusion, and ensuring that presence in the…

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How coaches can use AI in practice without becoming “prompt jockeys”

AI Chatbot Assistant Interface Showing Digital Conversation And User Support.

AI can be genuinely useful in coaching, but only when it serves the craft, not the other way round. The goal is not to turn coaches into people who spend their days iterating prompts. It is to help them do…

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The value of business simulations for development and change 

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Business simulations turn learning into lived experience. Instead of talking about strategy, people feel its consequences, make decisions and learn fast. From leadership to onboarding, simulations help close the gap between theory and practice. Steve Macaulay explains why they’re no…

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The learning crisis no one wants to trace back to recruitment

AI-polished job applications hide how people really learn. Dmitry Zaytsev talks through hiring using simple games to reveal learning readiness early. Dmitry’s case study shows why behavioural signals like persistence and attention matter more than credentials for talent, L&D, onboarding,…

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From training to transfer: Why capability breaks when workers move

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As workforces grow more mobile across the Gulf states, learning systems struggle to keep up. People carry skills from site to site, but proof of capability often gets lost along the way. For L&D professionals supporting Gulf-facing or cross-border teams, Vardhan…

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TJ interviews: Euan Crosby on making AI work for learning, careers and talent  

Euan Crosby, Litmos

Jo Cook chats with Euan Crosby, Director of Global Talent Acquisition at Litmos, about how AI is reshaping skills, learning and careers. He shares why training often feels overwhelming, how personalised development makes a difference, and what organisations can do…

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How AI can help save jobs, not eliminate them

the question will robots take over my job

Artificial intelligence is already reshaping work, but job losses aren’t inevitable. For L&D and HR leaders, the real challenge is turning disruption into capability at speed. With the right learning strategy, AI can protect roles, close skills gaps and future-proof organisations. Skills expert Robin Adda has…

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When Uber comes for L&D: Five smart moves before learning and development shifts

Traffic sign No entry and toy taxi car on wooden table. Passing driving license exam

Ricci Masero argues L&D has more warning than taxi drivers before Uber changed the travel landscape. With AI-funded edtech accelerating, professionals can choose to adapt, humanise, specialise, diversify or even compete. The message is blunt: stop defending yesterday’s methods, learn…

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