Category For new to L&D

Hard data for soft skills: Measuring behaviour change that matters

ROI, Return on investment, Business and financial concept.

Budget cuts are squeezing L&D, yet the cost of stagnant management capability shows up in burnout, disengagement and lost productivity. This article argues for shifting from transactional coaching training to enquiry-led habits built into daily work. It shows how to…

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The AI bottleneck is people

AI generate content with prompt in laptop. Image with artificial intelligence in computer. Work with chatbot and text model. Using search and virtual assistant.

AI adoption is racing ahead, but most organisations are blocked by people, not technology. Skills gaps, weak data fluency and shaky governance turn pilots into bottlenecks. Mehdi Paryavi explains how HR and L&D can build AI literacy, upskill leaders, embed…

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The risk radar that stops culture biting back

Try - Fail - Success. Purpose and movement to success despite obstacles.

Most leadership programmes scale fast on assumptions that only unravel in the room. A genuine pilot surfaces hidden beliefs, resistance and the workplace conditions that make behaviour change stick, before the full investment lands. Jimmy Burroughes argues against biased, stacked…

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L&D’s biggest influence barrier is access to decision-makers

Influence

L&D can’t make impact visible an important from the side-lines. The TJ Readiness Enablers Index shows that the biggest bottleneck to meaningful change is access to decision-makers about strategy, budget and priorities. While L&D has momentum, readiness is inconsistent, and…

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The five power skills that will matter most as AI reshapes work

Digital skills concept. New skill, reskill for digital technology evolution. Soft skill,thinking skill, digital skill.

As AI embeds itself into organisations, the focus shifts to the human capabilities it cannot replace. Nicki Morris explores five priorities for workforce development: AI literacy, clear communication and prompting, reflective critical thinking, emotional and ethical judgement, and creativity. For…

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Psychological safety is your secret weapon when training gets awkward

The Four Stages of Psychological Safety - Psych Safety are Inclusion, Learner, Contributor, Challenger

Disengaged training rooms are often a symptom of low psychological safety, rather than poor facilitation. Donald Thompson outlines practical ways to build trust before and during sessions. He explores strategies such as clear expectations, thoughtful responses and calm, civil discussion,…

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Culture reset case study: From attrition to high performance

Closeup man picks a wood cube of person icon at the high potential and high performance position of the chart

Growth can create internal “static”, especially in people-first industries where belonging is the product. By building psychological safety, practising radical candour, and shifting to human-centric leadership, teams move from transactional communication to collective responsibility. Fiona Wright outlines how this approach…

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Faster hiring or better hiring? Finding the human balance with AI

"Should AI Hire" Organizations debate automated recruitment and selection processes today. HIRE. RECRUIT. SELECTION. HR. CANDIDATE.

As artificial intelligence reshapes Talent Acquisition, organisations are gaining speed, scale and consistency across screening, scheduling and candidate engagement. Yet automation can amplify bias, erode trust and weaken human connection. Kavneet Kaur explores where AI delivers value, where it falls…

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Why early involvement is only part of the story

Close up on businessman holding a wooden block with Building Solid Relations For Lasting Success message

Getting L&D involved early matters, but this discussion shows that access alone is not the full answer. Kim Ellis, Cathy Hoy, Donald H Taylor and Laura Overton reflect on stakeholder relationships, strategic credibility and why influence grows when L&D understands…

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Thinking in Systems – book review

Business concept.Text SYSTEMS THINKING writing on colored tangram on a yellow background.

In her book ‘Thinking in Systems’, Donella Meadows shows why well-meant training often fails when structures, interconnections and purpose stay intact. Drawing on stocks, flows and feedback loops, Houra Amin explores what learning leaders can diagnose before intervening, and how…

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