Will AI steal our jobs? Wrong question. AI performs tasks and most jobs involve a combination of tasks. The AI impact depends on organisational choices, not just the technology. David Buchanan and Steve Macaulay explore how the outcome for jobs…
AI is a board-level priority, yet research shows many executives lack the skills to lead it safely and effectively. Wendy Lynch explores the widening AI leadership gap, the huge risks of moving too fast or too slowly, and why a…
Behind the pages of a book shaped by humans and machines, Erica Farmer shares the creative highs, challenges and lessons from writing ‘AI for People Professionals’. From neurodivergent-friendly workflows to AI-supported thinking, it’s a candid look at what it means…
Vishaal Gupta argues that building an AI-ready workforce is less about technology and more about culture. From transparent leadership to continuous learning, this feature lays out how organisations can move beyond hype to action, bridging people readiness gaps, reducing risk,…
Most L&D teams collect data, but few translate it into the business language that decision-makers value. iSpring’s global survey reveals a “translation problem” holding many teams back. Tanya Galton shares insights into three L&D maturity clusters, along with practical steps…
Customer service standards are steadily slipping, and it’s costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards service excellence, boosting loyalty, reducing inefficiencies, and embedding the mindset,…
Burnout isn’t a flaw in individuals; it’s a warning light for broken systems. Mia Serra and Claudie Plen-McCormack argue that leadership and culture must evolve to prioritise inclusion, psychological safety and sustainable performance. Without structural change, well-being initiatives remain surface-level…
L&D isn’t just about courses and compliance. In a world of constant change, it can be a powerful driver of growth and resilience. Jennie Marshall explores five ways learning teams can move from support function to strategic partner and earn…
Ben Satchwell explores why well-intentioned frameworks often cause confusion rather than clarity. Drawing on common mistakes and missed opportunities, he shows how better integration, rather than wholesale replacement, can unlock value. One global reference for digital skills, SFIA9, offers a…
The inaugural Free Spirits LIVE! virtual event next month is designed for L&D independent L&D professionals who crave connection, clarity and practical support. With a lively online community, real-time sessions and a laser focus on freelance life, it promises something…
