Category Managing teams

Trust, talent and the tightrope of skip-level leadership

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Srideep Sarkar explores the complex, often overlooked role of skip-level managers. Far from being passive observers, they must balance influence with restraint, strategy with empathy. From avoiding the saviour complex to nurturing talent indirectly, this is a guide to leading…

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From slow lanes to sprints: how Agile transformed our L&D delivery

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Doubling output without burning out, Nassia Katroutsou shares how Agile project management reshaped her L&D team’s approach to course creation. Through clear preparation, sprint cycles and regular SME feedback, they boosted speed and quality, proving that with the right mindset,…

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Curiosity over assumption: decoding digital body language in teams

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Body language has always been tricky. Crossed arms, raised eyebrows, leaning in or looking away; all signals we interpret constantly, sometimes accurately, sometimes disastrously. Whilst we’ve had telecommunication for a long time, Covid transformed our work and learning spaces to…

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The power of psychological safety in uncertain times

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Psychological safety helps people speak up, share ideas, and learn from mistakes, essential in fast-moving workplaces. It’s not about removing fear but creating trust and openness. Steve Macaulay and David Buchanan explore what psychological safety looks like, why it matters,…

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Talk saves lives – why suicide needs to be part of your wellbeing strategy

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Suicide remains a taboo topic in many workplaces, yet managers are often the first line of support. Joseph Conway shares why it’s vital we break the silence, and how organisations can foster safer, more compassionate environments where people feel heard,…

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L&D’s moment to reboot management for a hybrid world

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Hybrid working isn’t broken; but it is being left to chance. Gary Cookson shows how L&D can fix it: define team norms, build purposeful onsite experiences, enable collaboration and management capabilities, and support individuals with real-time learning tools. Enabling hybrid…

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Why project leadership belongs to everyone

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Leadership is too often seen as the domain of managers and frameworks, but Rob Anderson believes it starts much earlier, and much wider. Drawing on personal experience, he makes the case for inclusive, human-first project leadership that empowers people at…

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The future of work is pressure-smart, not pressure-free

Coping with stress at work. Woman office worker meditating at workplace in office, doing breathing exercises with closed eyes

Pressure at work is not the enemy, but burnout is. Kimberley Rowbottom explores why businesses need to rethink outdated stress strategies and build smarter pressure management through learning. It’s time to equip people with the tools to thrive, not just…

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Beyond push-back: 5 modern truths about change resistance

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Change at work feels harder than ever. But there’s more going on than people simply digging in their heels. Simon Phillips unpacks what’s really behind the push-back, from stress and burnout to wanting a proper say in decisions, and shares…

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How to turn conversations about stress into meaningful interventions in the workplace 

I need you to listen to me very carefully now!

Stress is everywhere, particularly in today’s working environment. And when someone finally speaks up, what a manager says next can change everything. Joseph Conway explains why giving managers the tools and confidence to handle tough conversations isn’t a nice-to-have. It’s…

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