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Learning without limits: 38 years outside the HR bubble

Think About Things Differently

Andy Candler has spent nearly four decades in L&D without setting foot in an HR team, and he thinks that’s exactly why it’s worked. In this refreshing and honest take, he champions a commercial, customer-focused approach to learning that’s more…

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Stop reporting and start persuading: Unlock the potential of your learning data for business impact

business strategy analysis data

Most L&D teams collect data, but few translate it into the business language that decision-makers value. iSpring’s global survey reveals a “translation problem” holding many teams back. Tanya Galton shares insights into three L&D maturity clusters, along with practical steps…

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Editor’s blog: Beyond inspiration, the why of reflection at conferences

inspire, motivate, improve notes

Jo Cook shares the thinking behind the TJ 60th Anniversary Conference and why reflection and action planning are central to its design. Drawing on expert insights and her own experiences, Jo explains how making space for thought can transform a…

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Learning as infrastructure: the rise of the capability operating system

It support and maintenance services for business it infrastructure and computer systems solutions

By 2035, skills graphs, adaptive learning, and trustworthy analytics will turn corporate learning into a true capability operating system. From course catalogs to capability supply chains, learning leaders must build now to thrive in the next decade. Dr. Ravinder Tulsiani…

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Value is back, and this time it means business

Business of Training Conference 2025 showing Stella Collins speaking on stage.

At the 2025 Business of Training Conference, Gaëlle Watson reports on an industry redefining its purpose. With trust, outcomes and business impact essential, L&D professionals are being challenged to adapt their approach, collaborate and prove their value or risk being…

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The human side of AI: Why wellbeing is the next core capability

top view of workplace with business documents, laptop, smartphone and alphabet cubes with wellness word

Artificial Intelligence is reshaping work at speed, but human wellbeing is struggling. TJ Conference speaker Tom Bryant explores how L&D can take the lead in building wellbeing as a skill, designing more human-centric workplaces and using AI with intention to…

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From skills crisis to skills opportunity: Navigating the erosion of human expertise in the age of AI

AI Integration Selecting AI for Team, Innovation, Human Resources, Technology Focus

As AI accelerates workplace transformation, from the everyday to the strategic, UK organisations face a dual challenge: closing persistent skills gaps and preserving human expertise. Jennie Marshall explores how a strategic, people-first approach to lifelong learning, ethical AI, and human-AI…

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TJ Newsflash 12 November – AI adoption sparks shifts, anxieties and strategy gaps

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The latest L&D news, reports, research and updates, personally compiled by TJ’s Editor, Jo Cook. This week: Podcast challenge AI’s hype, workers want respect over innovation, leaders misjudge engagement, suicide prevention gets first workplace standard, HMRC’s digital nudges boost tax…

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Why customer service should be a leadership priority

customer services best excellent

Customer service standards are steadily slipping, and it’s costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards service excellence, boosting loyalty, reducing inefficiencies, and embedding the mindset,…

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