Category For L&D managers

Reviewers don’t become advocates, co-designers do

Exuberant businesswoman using megaphone in office

Ben Satchwell argues that review rounds create judges, not champions. Sending a near-final capability framework for comment builds critique, not ownership. Co-design brings influential practitioners into the room early, at key moments: framing the problem, shaping the structure, and testing…

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From mistakes to momentum: Building a company culture that learns

'Forget the mistake, remember the lesson' written under torn paper.

Organisations unlock innovation when they stop punishing mistakes and start learning from them, reasons Paul Sloane. From Post-it Notes to Slack and vacuum cleaners, failure can spark breakthroughs. Paul explores how psychological safety, intelligent experimentation and honest post-mortems help teams…

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How L&D can build the agility that AI adoption demands

Colorful wooden blocks whit words agile thinking

As organisations race to adopt AI, Tristan Boutros argues that technology alone is not enough. Real progress depends on agile learning cultures, adaptive talent and psychological safety. For L&D leaders, the task is to build human capability that helps organisations…

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AI is exposing L&D’s value problem

Person touch virtual screen of progress bar with the word VALUE for growth value, increase value, value added and business growth concept.

Generative AI is accelerating content creation, but Dr Ravinder Tulsiani argues that speed and volume are not the same as value. For L&D, the real opportunity is to move beyond mere output and focus on capability, judgement and measurable performance…

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Let Them theory: The case for trusting people to try, fail and grow

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As Let Them theory gains traction, Steve Macaulay explores what it really asks of managers. Empowerment can reduce micromanagement and build trust, but only when expectations are clear, individual development is supported and communication stays open. Letting go works best…

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From intention to action: Designing behaviour that makes change stick

Conscious choice

Don’t demand just willpower! This article draws on two Make Your Brain Work podcast episodes with Amy Brann and Dr Jessie Gulsin to explain why change snaps back to old habits. Learn how biology drives ‘resistance’, why environments beat motivation,…

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Designing resilience training that supports people, not broken systems

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Resilience training needs better design if it’s to help rather than harm. Stephan Lendi writes that L&D teams should stop treating resilience as an add-on. Instead, Stephan promotes that we build programmes that strengthen individual capability, expose structural pressures and…

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Good leaders don’t avoid office politics

Appointment of a new head from middle managers. A coup of power within a government structure or business company. Leadership transitions, and unexpected career changes in business or politics.

Leaders who want to drive effective change cannot afford to ignore office politics, much as they might want to. Far from being manipulative, political skill helps people build trust, read situations, and influence organisational outcomes constructively. Steve Macaulay and David…

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TJ interviews: Ravin Jesuthasan on actionable insights for building skills-first enterprises

Ravin Jesuthasan

Conor Gilligan speaks with Ravin Jesuthasan about why job-based models are failing, how skills-powered organisations unlock AI and productivity gains, and the practical steps HR and L&D leaders can take to redesign work, reskill talent and deploy skills faster for…

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AI adoption has a people problem, not a tech problem

Using Ai. Business team discussing AI analytics and digital strategy during a corporate meeting. Professional presentation with Ai data dashboards charts and technology insights in a modern office.

Jennie Marshall argues that while organisations are investing heavily in AI, too few are turning pilots into meaningful impact. The real barrier is not technology but leadership, culture and capability. To close the gap, leaders must build confidence, embed AI…

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