Steve Macaulay and David Buchanan argue that strategic communication is a core capability, not a soft skill, and L&D and HR must build it for change. From a gym takeover that went silent to practical steps on timing, channels and…
Will AI steal our jobs? Wrong question. AI performs tasks and most jobs involve a combination of tasks. The AI impact depends on organisational choices, not just the technology. David Buchanan and Steve Macaulay explore how the outcome for jobs…
Business simulations turn learning into lived experience. Instead of talking about strategy, people feel its consequences, make decisions and learn fast. From leadership to onboarding, simulations help close the gap between theory and practice. Steve Macaulay explains why they’re no…
Customer service standards are steadily slipping, and it’s costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards service excellence, boosting loyalty, reducing inefficiencies, and embedding the mindset,…
Steve Macaulay and Sarah Cook explore how HR and L&D professionals can create high-performing teams using proven models, practical strategies, and the human skills that bring them to life. This guide blends research, emotional intelligence, and real-world tools to build…
Psychological safety helps people speak up, share ideas, and learn from mistakes, essential in fast-moving workplaces. It’s not about removing fear but creating trust and openness. Steve Macaulay and David Buchanan explore what psychological safety looks like, why it matters,…
Professor Andrew Kakabadse’s leadership insights remain vital for today’s HR and L&D professionals. Drawing from decades of research and consultancy experience, Steve Macaulay distils six essential principles that equip leaders to thrive in a complex, unpredictable world. These lessons demand…
What if you encountered a Black Swan, a Grey Rhino or a Silver Lining? Steve Macaulay and David Buchanan show how these powerful metaphors for shocks, slow-burning threats and surprise opportunities can help you prepare for the future, not by…
Change fatigue is feeling weary, indifferent or resistant towards increasing organisational changes. Steve Macaulay explores how L&D can play a pivotal role in tackling this issue by focusing on emotional wellbeing, resilience and communication, ensuring employees feel supported, valued and capable…
Tight budgets don’t have to mean low impact. Steve Macaulay shares smart, strategic ways to do more with less in your L&D department, so you can look at boosting learning, increasing performance, and sparking innovation – without breaking the bank.…
