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The Uncertainty Toolkit – book review

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Cathy Hoy investigates why competency-based L&D falls short when uncertainty, not skill, blocks performance. Drawing on Sam Conniff and Katherine Templar Lewis’s new book The Uncertainty Toolkit, she highlights evidence from UCL research, practical exercises and new metrics for tolerance.…

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AI jobs apocalypse… or bonanza?

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Will AI steal our jobs? Wrong question. AI performs tasks and most jobs involve a combination of tasks. The AI impact depends on organisational choices, not just the technology. David Buchanan and Steve Macaulay explore how the outcome for jobs…

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TJ Newsflash 28 January – AI for coaching, supervisor promotions, seasonal decisions, and creativity race

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The latest L&D news, reports, research and updates, personally compiled by TJ’s Editor, Jo Cook. This week: Traditional career ladders are adapting to portfolio approaches. Respect at work is collapsing, with discrimination costs soaring. L&D’s AI use is maturing. Davos…

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The return of the ‘office first’ culture and what that means for learning

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As organisations shift back to office-first policies, L&D has a critical role to play. Jennie Marshall explores how learning professionals can turn a logistical pivot into a cultural opportunity, redefining connection, trust and inclusion, and ensuring that presence in the…

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How coaches can use AI in practice without becoming “prompt jockeys”

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AI can be genuinely useful in coaching, but only when it serves the craft, not the other way round. The goal is not to turn coaches into people who spend their days iterating prompts. It is to help them do…

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The value of business simulations for development and change 

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Business simulations turn learning into lived experience. Instead of talking about strategy, people feel its consequences, make decisions and learn fast. From leadership to onboarding, simulations help close the gap between theory and practice. Steve Macaulay explains why they’re no…

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The learning crisis no one wants to trace back to recruitment

AI-polished job applications hide how people really learn. Dmitry Zaytsev talks through hiring using simple games to reveal learning readiness early. Dmitry’s case study shows why behavioural signals like persistence and attention matter more than credentials for talent, L&D, onboarding,…

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Should we be buying AI coaching in 2026, or stick with human?  

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AI coaching tools are everywhere, promising scale, savings and 24/7 support. But should HR really be buying them, or sticking with human coaches? As organisations plan for 2026, the real question is how to blend both wisely. Jonathan Passmore explores…

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From training to transfer: Why capability breaks when workers move

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As workforces grow more mobile across the Gulf states, learning systems struggle to keep up. People carry skills from site to site, but proof of capability often gets lost along the way. For L&D professionals supporting Gulf-facing or cross-border teams, Vardhan…

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