Category Features

Burnout in the basement: The unseen cost of ignoring cyber awareness

Explosive Computer Overheating Concept in Dramatic Lighting

René-Sylvain Bédard exposes the leadership gaps fuelling cybersecurity burnout. From misplaced responsibility to executive blind spots, cyber teams are left overwhelmed and unheard. He argues for a shift in mindset, where L&D plays a vital role in awareness, resilience, and…

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From knowledge hoarding to knowledge sharing: Social learning is the shift L&D can’t ignore 

Diverse team in a meeting. A diverse team in a business meeting. The team discusses and brainstorm. The diverse business team collaborates in a bright office. Diverse group of people in meeting room

Social learning is more than a buzzword. It’s the missing piece for today’s Learning and Development teams. Nathan Kracklauer dives into why learning from, about and alongside others creates better outcomes. If you want real engagement and deeper impact, it’s…

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Deskilled by design: How L&D plays a key role in driving effective adoption of AI in aviation 

Businessman suit passenger use self-driving robot assistant check in for ticket and accompany them to their gate at international airport.

A recent McKinsey report has cast a spotlight on the aviation industry’s future. As AI and automation accelerate across the sector, Charlie Kneen issues a stark warning: unless these technologies are intentionally embedded into learning and development and core business…

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When reviews backfire: How smart managers turn damage into growth

Customer service evaluation with colorful smiley faces representing feedback in a vibrant setting during a business review session

Appraisals gone wrong can leave employees feeling anxious, rejected and disengaged. Drawing on psychological insights, Srideep Sarkar and Anu Sarkar explain how managers can navigate these moments with care. Learn how to rebuild trust, restore confidence and transform even the…

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Breathe new life into learning with video

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Learners crave stimulation and engagement, not repetition. Video can transform dry documents into engaging, memorable experiences, but only when used strategically. Matthew Pierce explains how L&D teams can pinpoint the right text content, craft effective videos, and boost learning retention…

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Workplace conflict: why we’re trapped in drama and how to stop it

Discontent and dissatisfaction causes depression and dismissal of the participant from the group. Mental health. Every fourth. Problems with alcohol and drugs.

Many of us unknowingly fall into dysfunctional roles that quickly escalate workplace conflict, stall progress and can create unrest during our day. Jane Gunn explores Karpman’s Drama Triangle, its impact on teams, and how professionals can move beyond blame and…

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Beyond the badge: Why accreditation is about continuous improvement

Document review process and quality control concept. A magnifying glass over checklist document, symbolizing quality control, document review, auditing, compliance, and business process verification.

From aligning learning outcomes to verification processes, accreditation supports continuous improvement, boosts credibility and ensures impactful, learner-centred programmes that meet industry standards. Donna Ward-Higgs shares insight for practical guidance on designing accredited training that goes beyond compliance and prepares you…

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L&D at a crossroads: Innovate like Netflix or fade like Blockbuster 

Old vs New, Old or New. An image of a yellow road sign

Learning and development teams are facing a turning point. Ravinder Tulsiani explains what needs to change to stay useful and effective. From using smart technology to making learning quicker and easier to access, it is time to move on from…

Read MoreL&D at a crossroads: Innovate like Netflix or fade like Blockbuster