As AI accelerates workplace transformation, from the everyday to the strategic, UK organisations face a dual challenge: closing persistent skills gaps and preserving human expertise. Jennie Marshall explores how a strategic, people-first approach to lifelong learning, ethical AI, and human-AI…
The latest L&D news, reports, research and updates, personally compiled by TJ’s Editor, Jo Cook. This week: Podcast challenge AI’s hype, workers want respect over innovation, leaders misjudge engagement, suicide prevention gets first workplace standard, HMRC’s digital nudges boost tax…
Customer service standards are steadily slipping, and it’s costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards service excellence, boosting loyalty, reducing inefficiencies, and embedding the mindset,…
Learner outcomes are dropping, and AI is being hailed as the fix, but technology alone won’t solve a broken approach to learning design. TJ Conference speaker Sascha Evans argues that L&D must flip the script on inclusion and adopt a…
Bullying in the workplace remains shockingly common, yet often overlooked. Dr. Britt Andreatta explains why psychological safety is essential for healthy, high-performing teams, and what leaders must do to create it. From team bonding to humility, the future of work…
External training providers face cultural barriers, politics and self-doubt when pushing for real impact. This conversation uncovers how to secure supervisor buy in, differentiate your offer, harness digital nudges, and use AI as a practice partner so that learning translates…
In this episode, Josh Bersin, Erica Farmer and Laura Overton join Jo Cook to unpack how AI is shifting L&D from static courses to adaptive support. They explore dynamic content, practice with AI coaching, and why learning teams must redefine…
Craig Fearn explores the basics of how L&D, when strategically focused on wellbeing, transforms both individuals and organisations. This integrated approach builds resilience, reduces burnout and boosts performance, creating a workplace where people can thrive personally and professionally, all while…
Sue Stockdale explores why thinking time is so critical for effective leadership. When leaders slow down, clarity returns, influence grows, and energy builds. This insightful piece shares practical ways to reclaim space for reflection, helping leaders shift from reactive to…
What should L&D leave behind and where must it lean in to create lasting impact? This conference debate brings lived experience to the forefront, exploring strategy, culture, and craft. Expect candid conversation, practical insight, and bold ideas to help L&D…
