Category Features

The rise of learning as a strategic growth driver

Overweight businesswoman with virtual screen

Frédéric Hébert unpacks findings from Rise Up’s 2025 State of Learning Report, exploring why L&D is gaining influence but still struggles for strategic investment. To truly lead growth, learning must align with business outcomes and speak in a language the…

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Agile learning: A story of relevance, responsibility and real change

soft skills and emotional intelligence

Siobhan Orchard-Webb shares a case study on how a bespoke leadership programme became a transformative journey. Blending agile learning with human-centred facilitation, the experience empowered individuals to lead with confidence, curiosity and care, showing how the most powerful learning happens…

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My book ‘AI for People Professionals’ was a human-first experiment

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Behind the pages of a book shaped by humans and machines, Erica Farmer shares the creative highs, challenges and lessons from writing ‘AI for People Professionals’. From neurodivergent-friendly workflows to AI-supported thinking, it’s a candid look at what it means…

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Redundancy isn’t just business, it’s personal

Redundancy writting on blue background.

Andy Evans shares the deeply personal story of being made redundant and the emotional and professional aftermath. Drawing on lived experience and learning theory, he explores how leaders can handle redundancy with humanity, and reflects on how moments of loss…

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Psychological safety is the missing piece in your AI strategy

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AI is changing the workplace, but without psychological safety, adoption efforts risk falling flat. Erica Farmer explores why trust, openness and permission to fail are essential for innovation, and shares practical steps for leaders, HR and L&D to create a…

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The leadership imperative: Shaping AI culture from the top

AI leadership pyramid and workforce hierarchy with human oversight in modern organization

Vishaal Gupta argues that building an AI-ready workforce is less about technology and more about culture. From transparent leadership to continuous learning, this feature lays out how organisations can move beyond hype to action, bridging people readiness gaps, reducing risk,…

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Learning without limits: 38 years outside the HR bubble

Think About Things Differently

Andy Candler has spent nearly four decades in L&D without setting foot in an HR team, and he thinks that’s exactly why it’s worked. In this refreshing and honest take, he champions a commercial, customer-focused approach to learning that’s more…

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Learning as infrastructure: the rise of the capability operating system

It support and maintenance services for business it infrastructure and computer systems solutions

By 2035, skills graphs, adaptive learning, and trustworthy analytics will turn corporate learning into a true capability operating system. From course catalogs to capability supply chains, learning leaders must build now to thrive in the next decade. Dr. Ravinder Tulsiani…

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From skills crisis to skills opportunity: Navigating the erosion of human expertise in the age of AI

AI Integration Selecting AI for Team, Innovation, Human Resources, Technology Focus

As AI accelerates workplace transformation, from the everyday to the strategic, UK organisations face a dual challenge: closing persistent skills gaps and preserving human expertise. Jennie Marshall explores how a strategic, people-first approach to lifelong learning, ethical AI, and human-AI…

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Why customer service should be a leadership priority

customer services best excellent

Customer service standards are steadily slipping, and it’s costing businesses billions. Steve Macaulay and Sarah Cook explain, with examples, how HR and L&D leaders can drive a cultural shift towards service excellence, boosting loyalty, reducing inefficiencies, and embedding the mindset,…

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