Daily insights for people development professionals to transform workplace learning and performance together

Conflict resolution

6 Minutes
Collaboration Communication Conflict resolution Culture Emotional intelligence Features Feedback For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D For people managers For senior L&D Leadership Management Managing teams Psychology Wellbeing

The power of psychological safety in uncertain times

Steve Macaulay 17 September 2025
Psychological safety helps people speak up, share ideas, and learn from mistakes, essential in fast-moving workplaces. It’s not about removing fear but creating trust and openness. Steve Macaulay and David […]...
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4 Minutes
Communication Conflict resolution Culture Employment For experienced L&D professionals For freelancers, consultants & small businesses For HR For people managers For senior L&D Management Opinion Public order, justice and rights

Training could turn whistle-blowers into culture changers

Paul O’Donnell 21 August 2025
Whistleblowing is becoming more common, but many organisations still fail to handle it effectively. Dispute resolution expert Paul O’Donnell argues that managers need better training to distinguish between grievances and […]...
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6 Minutes
Coaching & mentoring Communication Conflict resolution Emotional intelligence Features For experienced L&D professionals For HR For L&D managers For people managers Leadership Management Talent

When reviews backfire: How smart managers turn damage into growth

Srideep Sarkar 22 July 2025
Appraisals gone wrong can leave employees feeling anxious, rejected and disengaged. Drawing on psychological insights, Srideep Sarkar and Anu Sarkar explain how managers can navigate these moments with care. Learn […]...
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6 Minutes
Coaching & mentoring Communication Conflict resolution Delivering learning & training For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D For people managers For senior L&D Opinion

How to handle difficult conversations without losing learner trust

Cliff Lansley 16 May 2025
Training and coaching can surface emotions, resistance, and of course, personal baggage. But with curiosity, empathy, and assertiveness, learning professionals can turn tension into transformation—and build deeper trust with their […]...
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38 Minutes
AI generated Artificial Intelligence (AI) Business and industry Change Communication Conflict resolution Continuing Professional Development (CPD) Creativity & innovation Culture Delivering learning & training Engagement Feedback For experienced L&D professionals For freelancers, consultants & small businesses For L&D managers For new to L&D For senior L&D Learning design Learning transfer Podcast Reflective practice Skills Technology

TJ podcast: From talk to transformation – the art of effective facilitation – episode 327

Jo Cook 23 April 2025
In this episode, we explore the subtle (and not-so-subtle) differences between teaching, training, and facilitation—and why they matter more than you might think. From accidental facilitators to seasoned pros, our […]...
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4 Minutes
Change Collaboration Communication Conflict resolution Features For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For people managers For senior L&D

5 practical strategies for effective conflict resolution in the workplace

Simon Phillips 16 April 2025
Conflict is part of working life, but unresolved tensions can derail even the best teams and impact working life. Simon Phillips shares a practical, people-first approach to transforming conflict into […]...
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5 Minutes
Change Coaching & mentoring Collaboration Communication Conflict resolution Continuing Professional Development (CPD) Creativity & innovation Culture Delivering learning & training Diversity, inclusion and equity Education and skills Emotional intelligence Employment Features For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D For people managers For senior L&D Future of work Health and social care Management Managing teams Mental health Neuroscience Psychology Science, technology and research Talent Wellbeing

ADHD isn’t the problem—being misunderstood is

Steve Ollington 27 March 2025
🧠✨ Steve Ollington explores how misunderstanding shapes the lives of people with ADHD—from school to retirement. 🚀 Despite their strengths, many face barriers at work, in relationships, and beyond. The […]...
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4 Minutes
Conflict resolution For experienced L&D professionals For freelancers, consultants & small businesses For HR For L&D managers For new to L&D For people managers For senior L&D Management Managing teams Opinion Reflective practice

Managers: Are you fuelling conflict in your team?

Anna Shields 27 February 2025
Calling all fixers, ostriches and bureaucrats, it’s time to try the owl approach to management – Anna Shields explains  A recent CIPD study found that managers could inadvertently be fuelling […]...
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