Category Features

When reviews backfire: How smart managers turn damage into growth

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Appraisals gone wrong can leave employees feeling anxious, rejected and disengaged. Drawing on psychological insights, Srideep Sarkar and Anu Sarkar explain how managers can navigate these moments with care. Learn how to rebuild trust, restore confidence and transform even the…

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Breathe new life into learning with video

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Learners crave stimulation and engagement, not repetition. Video can transform dry documents into engaging, memorable experiences, but only when used strategically. Matthew Pierce explains how L&D teams can pinpoint the right text content, craft effective videos, and boost learning retention…

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Workplace conflict: why we’re trapped in drama and how to stop it

Discontent and dissatisfaction causes depression and dismissal of the participant from the group. Mental health. Every fourth. Problems with alcohol and drugs.

Many of us unknowingly fall into dysfunctional roles that quickly escalate workplace conflict, stall progress and can create unrest during our day. Jane Gunn explores Karpman’s Drama Triangle, its impact on teams, and how professionals can move beyond blame and…

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Beyond the badge: Why accreditation is about continuous improvement

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From aligning learning outcomes to verification processes, accreditation supports continuous improvement, boosts credibility and ensures impactful, learner-centred programmes that meet industry standards. Donna Ward-Higgs shares insight for practical guidance on designing accredited training that goes beyond compliance and prepares you…

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L&D at a crossroads: Innovate like Netflix or fade like Blockbuster 

Old vs New, Old or New. An image of a yellow road sign

Learning and development teams are facing a turning point. Ravinder Tulsiani explains what needs to change to stay useful and effective. From using smart technology to making learning quicker and easier to access, it is time to move on from…

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Future-proofing with scenario thinking

A vibrant stack of sticky notes sits on a wooden desk, with a bold Future Proofing note prominently displayed. This image captures the essence of planning and innovation, inspiring viewers to think

What if you encountered a Black Swan, a Grey Rhino or a Silver Lining? Steve Macaulay and David Buchanan show how these powerful metaphors for shocks, slow-burning threats and surprise opportunities can help you prepare for the future, not by…

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Skills awareness: the key ingredient for unlocking success in our future workforce

Unlock your skills concept

AI, sustainability and a fast-moving jobs market are reshaping how we work. Emma O’Dell explores why understanding skills, not just job titles, is vital to staying ahead. From reducing bias to building dynamic teams, skills awareness could be the game-changer that UK…

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The role of training in overcoming imposter syndrome

baby in suit front of a laptop represent the scary adulthood

Self-doubt doesn’t just live in your head, it’s hitting businesses hard. From lost productivity to rising staff turnover, imposter syndrome is more than a buzzword. In this piece, Mike Worley explores how targeted training and development can give employees the confidence and…

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Change fatigue: Why L&D should prioritise the human side of change

Overwhelmed Office Worker at Desk with Papers

Change fatigue is feeling weary, indifferent or resistant towards increasing organisational changes. Steve Macaulay explores how L&D can play a pivotal role in tackling this issue by focusing on emotional wellbeing, resilience and communication, ensuring employees feel supported, valued and capable…

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The enterprise browser: HR’s new secret weapon for compliance 

Business woman, hands and typing with phone for research, online browsing or reading news at office. Closeup of female person or employee scrolling on mobile smartphone for chatting, texting or app

The enterprise browser might sound techy, but it’s quietly transforming how HR stays on top of workplace rules, without the endless IT faff. From smarter shift systems to stress-free policy rollouts, it’s compliance without the chaos. Jennifer Park and Uy Huynh explain…

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