Category Opinion

From awareness to action: Rethinking cyber training after M&S and Co-op

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As cyber-attacks grow more sophisticated, organisations cannot rely on compliance training alone. Nick Petschek argues that L&D leaders must drive behavioural change through realistic simulations, cross-functional ownership and a culture where employees feel urgency, think critically under pressure and treat…

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AI should enable your L&D goals, not hijack them

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AI will not transform learning through technology alone, warns Gaurav Gupta. For L&D leaders, the real value comes from aligning AI with strategic goals, engaging practitioners in experimentation, and addressing employee fears. Success depends less on the tools themselves and…

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Reviewers don’t become advocates, co-designers do

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Ben Satchwell argues that review rounds create judges, not champions. Sending a near-final capability framework for comment builds critique, not ownership. Co-design brings influential practitioners into the room early, at key moments: framing the problem, shaping the structure, and testing…

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From mistakes to momentum: Building a company culture that learns

'Forget the mistake, remember the lesson' written under torn paper.

Organisations unlock innovation when they stop punishing mistakes and start learning from them, reasons Paul Sloane. From Post-it Notes to Slack and vacuum cleaners, failure can spark breakthroughs. Paul explores how psychological safety, intelligent experimentation and honest post-mortems help teams…

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How L&D can build the agility that AI adoption demands

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As organisations race to adopt AI, Tristan Boutros argues that technology alone is not enough. Real progress depends on agile learning cultures, adaptive talent and psychological safety. For L&D leaders, the task is to build human capability that helps organisations…

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Let Them theory: The case for trusting people to try, fail and grow

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As Let Them theory gains traction, Steve Macaulay explores what it really asks of managers. Empowerment can reduce micromanagement and build trust, but only when expectations are clear, individual development is supported and communication stays open. Letting go works best…

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From intention to action: Designing behaviour that makes change stick

Conscious choice

Don’t demand just willpower! This article draws on two Make Your Brain Work podcast episodes with Amy Brann and Dr Jessie Gulsin to explain why change snaps back to old habits. Learn how biology drives ‘resistance’, why environments beat motivation,…

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Designing resilience training that supports people, not broken systems

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Resilience training needs better design if it’s to help rather than harm. Stephan Lendi writes that L&D teams should stop treating resilience as an add-on. Instead, Stephan promotes that we build programmes that strengthen individual capability, expose structural pressures and…

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Is your organisation’s leadership judgement built by design, or by damage?

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Helen Routledge argues that leadership judgement is rarely built in classrooms or reviews, but in high-pressure moments where the stakes are already real. She explores why relying on live exposure is costly, how the practice gap forms, and why organisations…

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Your capability framework’s completion rate is a vanity metric

Financial audit. Checking economic indicators. Statistics. Corruption risks. Monitoring and control. Improving the economy.

Ben Satchwell warns that completion rates make capability framework rollouts look healthy while masking failure. Logging in and self-assessing proves compliance, not impact. Instead, measure one behavioural signal that completion can’t fake, e.g. development conversations, hiring decisions, plans that reference…

Read MoreYour capability framework’s completion rate is a vanity metric